Key Account Manager

1 month ago


Birmingham, United Kingdom CV-Library Full time

This role is nationwide so you can be based anywhere in the UK as long as you are willing to travel.

JOB PURPOSE:

* To achieve or exceed agreed sales targets for the sale of racking and storage equipment.

CORE ACCOUNTABILITIES

* Pursue opportunities from existing major/key accounts - working in teamwork with Territory Sales colleagues where appropriate. These accounts will be agreed with your Line Manager and Territory Sales team.

* Delivery of strategy, development and activity plans that target ‘realistic’ major accounts within assigned distribution areas.

* Excellent market awareness and ensure the company is presented to all target accounts and included on all proposal / tender lists.

* To work proactively with Major Accounts, Telesales and Short Term Rental teams to circulate opportunities

* To promote and deliver a continually improving customer experience.

* Support and contribute to team based activities aimed at improving overall sales and business performance.

* Interacting with all customers and colleagues in a manner consistent with the company’s culture and values.

CORE ACTIVITIES:

* Construction of quality proposals and quotations, using innovative customer focused solutions that also promote and secure additional business.

* Effective follow up of all proposals.

* High quality administration of all sales support activity - order processing, customer information management and reporting

* Seeking genuine, accurate customer and prospect feedback, responding to it and using it to improve business processes and personal performance.

* Responding to all sales leads and customer issues with a pace and professionalism that our current customers and targeted prospects would describe as truly first class.

PERSON SPECIFICATION:

Proven track record in personal selling and meeting or exceeding sales targets with established reputation for doing so, ideally in MHE industry.

* Able to demonstrate:

* Examples of winning new major account deals with fleet / blue chip customers.

* Examples of significant growth over a period of time within existing accounts as well as high renewal and retention rates.

* Thorough customer relationship management skills with the ability to communicate effectively with clients, supply partners and own sales and operations teams.

* Innovative and refreshing approaches to opportunities, ability to produce distinctive, professional proposals and reports to lead and influence any tender process.

* Strong interpersonal and influencing skills along with strong presentation skills.

* Natural and strong customer service orientation.

* Commercially aware with a strong profit orientation


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