Customer Care Advisor

2 months ago


Leeds, United Kingdom CV-Library Full time

Page Personnel have just registered a new exciting Permanent Customer Care Advisor Position in Leeds to work for a reputable insurance business.

This would be an excellent opportunity for someone experienced with a Contact Centre Environment looking for that next step in their career to join a company which are significantly growing and have lots of exciting plans coming up

Client Details

Page Personnel have just registered a new exciting Permanent Customer Care Advisor Position in Leeds to work for a reputable insurance business.

This would be an excellent opportunity for someone experienced with a Contact Centre Environment looking for that next step in their career to join a company which are significantly growing and have lots of exciting plans coming up

Description

As a Customer Care Advisor you will be first point of call for existing customers regarding their insurance products handling a variety of queries.

You would be handling a claim and taking the details investigating for compliance, chasing up documents, providing updates and handling any complaints.

The role will be mainly telephone based will be incoming calls and lucking after a busy inbox

Profile

Previous customer service experience ideally working within a volume environment

Confident telephone manner and able to build excellent relationships

Thrives under pressure looking after a busy workload

Passionate about customer experience

An excellent team player

Job Offer

Salary of £23000 rising to £25000 on completion of probation+ reputable business within the insurance sector+ full training provided+ excellent progression and development+ no shift patterns or weekends+ central location+ excellent transport links+ free parking+ good benefits+ immediate interview


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