Customer Service Advisor

1 month ago


Exeter, United Kingdom CV-Library Full time

Are you a talented Customer Service Administrator looking for a new opportunity? Our client is a sustainable recycling organisation based in Exeter seeking a motivated individual to join their customer service team. As a Customer Service Administrator, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing general administrative tasks.

Job Title: Customer Service Administrator

Location: Exeter

Salary: £25,000 per year

HOURS: Full time, 08.00am-5.00pm, Monday to Friday

BENEFITS: This employee-owned business really know how to look after their staff with an extensive benefit package. A generous 25 days holiday plus bank holidays, onsite free parking, vouchers to celebrate your birthday, length of service bonuses, contributary pension, profit share bonus a great social culture and welcoming environment

THE ROLE:

You will be joining a team who all support each other and work towards a common goal in a positive, fast-paced environment. You will be an integral part of the customer service team, providing a first-class service, and completing general administrational duties.

Responsibilities:

Plan and prioritise workload to maximise efficiency and meet deadlines.
Be the first point of contact for customers, providing accurate information and resolving inquiries swiftly.
Identify the best solutions for each customer, creating value for both the organisation and clients.
Communicate effectively through phone, face-to-face, and email interactions.
Handle customer complaints empathetically, seeking resolutions that satisfy their needs.
Maintain accurate records and produce necessary documentation and reports.
Review and update company systems and procedures.
Perform general administrative tasks such as filing, photocopying, scanning, and archiving.
Adhere to company policies, particularly in terms of customer service, health and safety, and equality and diversity.Your Experience and Skills

Proven customer service experience, demonstrating excellent problem-solving and decision-making skills.
Strong organisational and time management abilities, with great attention to detail.
Effective communication skills, both verbal and written, at all levels.
Proficiency in Microsoft Office Suite.
Ability to work well under pressure, meet deadlines, and multitask effectively.
Previous experience in waste management or a similar industry would be advantageous.
Team player with the capability to work independently.
Willingness to learn and develop professionally with a positive attitude.How to Apply: If this sounds like you and you would like to know more, either apply online, email your CV to or call to speak with Sarah on (phone number removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website



  • Exeter, United Kingdom Kream Motor Recruitment Ltd Full time

    We are representing a high quality main dealer in Exeter who are now recruiting for a CUSTOMER SERVICE ADVISOR Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver excellent customer service? If so, we are looking for individuals like you! Service Advisor Responsibilities: - Welcoming...


  • Exeter, United Kingdom Taking Care Full time

    **Are you Enthusiastic, Motivated, Caring and Keen to learn?**: **Customer Services Advisor - 35 hours a week - Monday - Friday, 9AM - 5PM** As part of the AXA Group, Taking Care provides around the clock support to almost 100,000 people. Through our personal alarm service, we give people the confidence to live well and remain in the home they love. This is...


  • Exeter, United Kingdom Taking Care Full time

    **Are you Enthusiastic, Motivated, Caring and Keen to learn?**: **Customer Services Advisor - 30 hours working 9am - 3pm Monday - Friday** As part of the AXA Group, Taking Care provides around the clock support to over 120,000 people. Through our personal alarm service, we give people the confidence to live well and remain in the home they love. This is our...


  • Exeter, United Kingdom Taking Care Full time

    **Are you Enthusiastic, Motivated, Caring and Keen to learn?**: **Customer Services Advisor - 35 hours a week - Monday - Friday, 9AM - 5PM** As part of the AXA Group, Taking Care provides around the clock support to almost 100,000 people. Through our personal alarm service, we give people the confidence to live well and remain in the home they love. This is...


  • Exeter, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **Are you self-motivated, calm, considerate and a good listener? If so, we may have the perfect opportunity for you here at EDF as a Customer Service Advisor!** **The Opportunity** We are looking for Customer Service Advisors to join our EDF Business Solutions (EBS) Large Business Public Sector team. The core purpose of EBS...


  • Exeter, United Kingdom Meridian Full time

    Customer Service Advisor | Exeter (office based) | £23k p.a This well established and successful client is expanding their customer support team and are therefore looking for an additional Customer Support Advisor to deliver a gold standard of service to their large customer base. The Customer Support Advisor is responsible for providing a first class...


  • Exeter, United Kingdom gap trading Full time

    Customer Service Adviser Exeter, Devon Permanent Opportunity gap personnel Exeter, are currently recruiting for a Customer Service Advisor based in Exeter, Devon. This role is easily accessible via Public Transport. Do you want to join an award-winning Insurance Brand where providing excellent customer service has been at the heart of the business for...


  • Exeter, United Kingdom gap trading Full time

    Customer Service Adviser Exeter, Devon Permanent Opportunity gap personnel Exeter, are currently recruiting for a Customer Service Advisor based in Exeter, Devon. This role is easily accessible via Public Transport. Do you want to join an award-winning Insurance Brand where providing excellent customer service has been at the heart of the business for...


  • Exeter, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **Exeter** **Starting Salary of £23,295 Plus Excellent Benefits Package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a...


  • Exeter, United Kingdom Barclays Full time

    **Customer Service Advisor** **Exeter** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Exeter, United Kingdom Hawk 3 Talent Solutions Full time

    **CUSTOMER SERVICE ADVISOR / EXETER** **Location**: Skypark, near Exeter Airport **Job type**: Permanent **Reporting to**: Assistant Customer Service Manager **Hours**: Monday to Friday 08:30am - 17:00pm **Salary**: £22,500 - £23,051 per annum Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Customer Service...


  • Exeter, United Kingdom Kream Motor Recruitment Ltd Full time

    PV4889) We are seeking an experienced **CUSTOMER SERVICE ADVISOR** to join an Exeter based prestige LCV main dealer. You will need to be a customer focused individual, confident speaking to people and building relationships. Great customer care will be your priority. **To be considered, you will have experience in the Service Advisor role, gained at...


  • Exeter, United Kingdom FMG Repair Services Full time

    Hours: 42.5 per week Mon - Fri 8am - 5pm (30 min lunch) Full UK Manual Driving licence essential. This is an exciting opportunity for an experienced Customer Service Advisor to join one of the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Exeter. As a Customer Service Advisor you are the face of our Bodyshop....


  • Exeter, United Kingdom PRIMIS Mortgage Network Full time

    Job Profile: **Customer Service Advisor - Exeter EX1 Hybrid or Office based** We have an exciting opportunity for applicants to join a thriving Exeter business working as a Customer Service Insurance Advisor at First2Protect - a PRIMIS Mortgage Network partner business. First2Protect is an insurance broker based in a modern office in the Southernhay area...


  • Exeter, United Kingdom Marshall Motor Holdings Full time

    **Customer Service Advisor** **Location: Audi Exeter** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: up to £28256 Basic plus OTE up to £36,000 (site dependent)** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular...


  • Exeter, United Kingdom LSL Property Services Full time

    Job Locations: UK-Exeter Job Profile: **Insurance Sales Advisor / Customer Service Advisor** **Base £22,575 with an OTE of £29,476 with top performers earning £35,000** We have an exciting opportunity to join a thriving company, working as a New Business Insurance Sales Adviser with the growing business that is First2Protect - a partner PRIMIS Mortgage...


  • Exeter, United Kingdom First2Protect Full time

    Job Profile: **Insurance Sales Advisor / Customer Service Advisor** **Base £22,575 with an OTE of £29,476 with top performers earning £35,000** We have an exciting opportunity to join a thriving company, working as a New Business Insurance Sales Adviser with the growing business that is First2Protect - a partner PRIMIS Mortgage Network...


  • Exeter, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **We are looking for a resilient Customer Service Advisor to join our billing and collections team!** **The Opportunity** In this role you will play a key part in helping us collect debt whilst ensuring we deliver our customer experience with every contact - telephony/written correspondence. **Pay, benefits and...


  • Exeter, United Kingdom NHS Professionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...


  • Exeter, United Kingdom Stovax Group Full time

    Technical Customer Service Advisor