Customer Service Advisor

2 months ago


Durham, United Kingdom CV-Library Full time

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,795 per annum.

Customer Service Advisor benefits:

* 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary

* Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.

* Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP And £300 for your friend too

* Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub

* Length of Service and monthly recognition awards

* Opportunities for career development and progression

Training is included to prepare you for this role.

Customer Service Advisor role:

You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.

Customer Service Advisor pay:

£23,795 per annum



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