General Manager

1 month ago

Cheltenham, United Kingdom CV-Library Full time

General Manager

Cheltenham

Up to £45,000

Are you a dynamic leader who thrives in a people-centric, values-driven environment? Do you excel in balancing strategic goals with hands-on management? If so, we have the perfect role for you as General Manager for our Cheltenham based client.

As a General Manager, you’ll hold ultimate responsibility for the performance of your location, measured by the “balance score card” – a framework combining commercial success and compliance excellence. This role demands strong leadership, a focus on team empowerment, and a commitment to creating an exceptional workplace for colleagues and members alike.

Key Responsibilities

Commercial Performance

* Drive sales activities and achieve KPIs to meet commercial objectives.

* Oversee member prospecting, networking, and local partnerships to generate leads.

* Manage renewals, cost control, and revenue targets in line with P&L.

* Collaborate with the sales and marketing teams to implement location-specific campaigns.

Community & Engagement

* Cultivate a vibrant community through member engagement and local events.

* Build lasting relationships with brokers, agents, and local industries.

* Serve as a trusted point of contact for members, addressing feedback and planning for growth opportunities.

* Lead recruitment, training, and development to build a high-performing, cross-trained team.

Operations & Compliance

* Ensure health and safety standards, compliance protocols, and risk assessments are upheld.

* Manage supplier relationships, focusing on service quality and positive impact goals.

* Maintain accurate reporting and billing processes, supporting financial integrity.

About You

* Proven Leadership Skills: Experience in leading teams, ideally within a role where you had to drive sales, be compliant and foster a culture. Candidates from a hospitality background could be a great fit.

* Sales & Commercial Acumen: A track record of meeting sales goals and driving business performance, and networking success.

* Operational Excellence: Strong organisational skills with the ability to manage multiple priorities and ensure compliance.

* People-Centric Approach: A genuine passion for developing others and creating a positive, collaborative environment.

What We Offer

* A values-driven workplace that prioritizes growth and collaboration.

* Opportunities to contribute to strategic growth and new location openings.

* Private healthcare

* Monday to Friday role

Interested? Send your most up-to-date CV to Georgie at i2i recruitment today
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion

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