General Manager

2 weeks ago

Cheltenham, United Kingdom i2i Recruitment Full time

General Manager

Cheltenham

Up to £45,000

Are you a dynamic leader who thrives in a people-centric, values-driven environment? Do you excel in balancing strategic goals with hands-on management? If so, we have the perfect role for you as General Manager for our Cheltenham based client.

As a General Manager, you'll hold ultimate responsibility for the performance of your location, measured by the “balance score card” - a framework combining commercial success and compliance excellence. This role demands strong leadership, a focus on team empowerment, and a commitment to creating an exceptional workplace for colleagues and members alike.

Key Responsibilities

  1. Commercial Performance:
    Drive sales activities and achieve KPIs to meet commercial objectives.
    Oversee member prospecting, networking, and local partnerships to generate leads.
    Manage renewals, cost control, and revenue targets in line with P&L.
    Collaborate with the sales and marketing teams to implement location-specific campaigns.
  2. Community & Engagement:
    Cultivate a vibrant community through member engagement and local events.
    Build lasting relationships with brokers, agents, and local industries.
    Serve as a trusted point of contact for members, addressing feedback and planning for growth opportunities.
    Lead recruitment, training, and development to build a high-performing, cross-trained team.
  3. Operations & Compliance:
    Ensure health and safety standards, compliance protocols, and risk assessments are upheld.
    Manage supplier relationships, focusing on service quality and positive impact goals.
    Maintain accurate reporting and billing processes, supporting financial integrity.

About You

  1. Proven Leadership Skills: Experience in leading teams, ideally within a role where you had to drive sales, be compliant and foster a culture. Candidates from a hospitality background could be a great fit.
  2. Sales & Commercial Acumen: A track record of meeting sales goals and driving business performance, and networking success.
  3. Operational Excellence: Strong organisational skills with the ability to manage multiple priorities and ensure compliance.
  4. People-Centric Approach: A genuine passion for developing others and creating a positive, collaborative environment.

What We Offer

  1. A values-driven workplace that prioritizes growth and collaboration.
  2. Opportunities to contribute to strategic growth and new location openings.
  3. Private healthcare.
  4. Monday to Friday role.

Interested? Send your most up-to-date CV to Georgie at i2i recruitment today Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.#J-18808-Ljbffr

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