Customer Service Executive

2 months ago


Chelmsford, United Kingdom CV-Library Full time

I am supporting a well-established business based in Chelmsford in their search for a Customer Service Executive.

Position Overview:

The role will work closely with colleagues within all areas of the business to deliver a first class Customer service, Customer satisfaction, and to manage Customer orders quickly and efficiently.
The role will work closely with the Sales team to ensure all Customer orders are booked promptly. 
The role will also assist the Sales team manage and develop high value accounts.

Build and maintain strong relationships with external Customers that they support by ensuring all enquiries are dealt with in a timely manner to encourage new business.
Use excellent communication skills and the ability to interact with people of all levels, to build and maintain strong working relationships with Operations.
Working cross functionally with all our internal Customers & suppliers to remove blocks that negatively affect the Customer experience 
Recommend enhancements & simplifications to Customer Services procedures.
Assist with ad hoc Customer Services projects or perform other tasks as required by the Customer Services Manager.Skills & Experience:
Experience of operating in a Customer Service or Order management role within a manufacturing organisation.
Great telephone manner
Drive to ensure excellent Customer service and quality of Customer experience.
Strong communication and negotiation skills.
Experience of working with ERP and CRM systems (SAP or equivalent)
IT Proficient in all MS office products ( Outlook, Powerpoint and Word) 
Highly analytical with an eye for detail.
Highly motivated
Team player



  • Chelmsford, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Service Care Solutions. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to our residents and customers.Key Responsibilities:Provide prompt, friendly, and professional assistance to customers...


  • Chelmsford, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Service Care Solutions. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to our residents and customers.Key Responsibilities:Provide prompt, friendly, and professional assistance to customers...


  • Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional customer service to a diverse range of customers and residents over the phone. As a key point of contact, you will be responsible for providing advice and...


  • Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional customer service to a diverse range of customers and residents over the phone. As a key point of contact, you will be responsible for providing advice and...


  • Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary ongoingWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to provide exceptional customer service to our residents and customers. As a key member of our team, you will be the first point of contact for a diverse range of enquiries, providing...


  • Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary ongoingWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre team, you will be the first point of contact for our customers, providing exceptional service and...


  • Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary ongoingWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre team, you will be the first point of contact for our customers, providing exceptional service and...


  • Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary OngoingWork Pattern: Full-time and Part-timeWe are seeking a skilled Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre, you will provide exceptional customer service to a diverse range of customers and residents...


  • Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary OngoingWork Pattern: Full-time and Part-timeWe are seeking a skilled Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre, you will provide exceptional customer service to a diverse range of customers and residents...


  • Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    We are seeking a skilled Customer Service Representative to join our team at Service Care Solutions Ltd. As a Housing Enquiry Advisor, you will be the first point of contact for our customers, providing outstanding service and support over the phone.Key Responsibilities:Provide advice and information on housing-related topics, helping residents navigate...


  • Chelmsford, Essex, United Kingdom Adore Recruitment Full time

    Sales Administrator / Customer Service ExecutiveAdore Recruitment is seeking a skilled Sales Administrator / Customer Service Executive to join their office-based team. This role is a Monday – Friday position, and the ideal candidate will have experience in dealing with customers via phone, email, and live chat.Key Responsibilities:• Process orders over...


  • Chelmsford, United Kingdom Regus Full time

    **Community Associate** **Introduction** IWG is the world’s market leader in hybrid working. We offer an unparalleled platform that supports many thousands of businesses and over 8 million customers in more than 120 countries. With an emphasis on technology and product innovation, IWG offers flexible and sustainable work solutions to professionals of all...


  • Chelmsford, Essex, United Kingdom Adore Recruitment Full time

    Customer Service Executive RoleWe are seeking a highly skilled Customer Service Executive to join our team at Adore Recruitment. The successful candidate will be responsible for ensuring a high level of customer service by telephone, live chat, and email.Key Responsibilities:Process orders over the phoneResolve delivery issues and tactfully deal with...


  • Chelmsford, Essex, United Kingdom Adore Recruitment Full time

    Customer Services Executive – WrittleJob Type: Full-timeWe're a dynamic and growing retailer of home and industrial storage solutions based in the Chelmsford area. We're seeking an experienced customer services professional to join our small and friendly team.Key Responsibilities:Provide exceptional customer service via telephone, live chat, and...


  • Chelmsford, Essex, United Kingdom Jenkins Recruitment Solutions Ltd Full time

    We are seeking a Customer Services Executive to join our team at Jenkins Recruitment Solutions Ltd.This is an exciting opportunity to work with a leading business based in the Chelmsford area, delivering exceptional customer service and satisfaction.As a crucial member of the Customer Services department, you will work with the team to uphold a commitment to...


  • Chelmsford, Essex, United Kingdom Adore Recruitment Full time

    Customer Services Executive – WrittleJob Type: Full-timeWe're a dynamic and growing retailer of home and industrial storage solutions based in the Chelmsford area. We're seeking an experienced customer services professional to join our small and friendly team.Key Responsibilities:Deliver exceptional customer service via telephone, live chat, and...


  • Chelmsford, Essex, United Kingdom Adore Recruitment Full time

    Customer Services Executive – WrittleJob Type: Full-timeWe're a dynamic and growing retailer of home and industrial storage solutions based in the Chelmsford area. We're seeking an experienced customer services professional to join our small and friendly team.Key Responsibilities:Deliver exceptional customer service via telephone, live chat, and...


  • Chelmsford, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Chelmsford. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to...


  • Chelmsford, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Chelmsford. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to...


  • Chelmsford, Essex, United Kingdom Adore Recruitment Full time

    Sales Administrator / Customer Service ExecutiveThis role is Monday – Friday, office-based from 8:30 AM to 5:30 PM.Salary is £25k – £26k DOE, plus bonus.Key Responsibilities:Excellent telephone manner, with experience in dealing with customers via phone, email, and live chat.Experience in a Customer Service environment is essential.Attention to detail,...