Bilingual Customer Service Associate

4 weeks ago


Telford, United Kingdom CV-Library Full time

FRENCH SELECTION (FS)
Bilingual Customer Service Associate
Location: Telford
Salary: up to £26,000 per annum plus benefits
Ref: 8160CS
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8160CS
The Company:
A leading UK manufacturer of packaging materials with international operations.
Main Duties:
To provide excellent customer service and administrative support.
The Role:
- To process customer orders through the system
- To update customer purchase orders and ensure the customer order is matching with the production order
- To respond to customer enquiries in a timely and efficient manner
- To forward shipping documents to relevant personnel in order to speed up the delivery process
- To raise and issue customer invoices, credit notes and debit notes
- To update the system accordingly with purchase orders, shipments and deliveries
The Candidate:
- Fluent in a European language in addition to English - Essential
- Previous experience in a customer service or administrative role - Essential
- Proactive, confident and dynamic personality
- Excellent communication skills
- Ability to work in a fast-paced environment
- IT literate
The Salary: up to £26,000 per annum
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic



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