Helpdesk Team Leader

4 hours ago


Oldham, United Kingdom CV-Library Full time

Job Title: Helpdesk Team Leader
Location: Oldham, Manchester
Salary: £30,000 - £35,000 DOE

Our client, a reputable Managed Service Provider in the heart of Oldham are looking for a Helpdesk Team Leader to manage 4 help desk engineers. Alongside supporting your team, you will be hands-on with assisting the business needs providing exceptional IT support to their client base.

This opportunity would be ideal for a Senior Support Engineer looking to navigate towards a Team Lead position or someone who has team lead experience.

Responsibilities:

Lead and motivate the team, providing guidance and support to ensure they are maximising their potential
Help shape the development of the company and structure of the team
Provide user support to SME's
Troubleshoot networking problems
Produce procedural documentation, helping technicians with 'how-to' guides.
Ensure that IT support services are delivered in a timely and effective manner, meeting agreed SLA's
Monitor and review service levels and ensure KPI's are met
Develop and maintain strong relationships with clientsTechnical Skills:

Good understanding of IT infrastructure and networking technologies
Hands-on experience with Windows Server, Active Directory, Exchange and Office 365
Proficient in troubleshooting techniques and problem solving
Experience with virtualisation technologies (e.g. VMWare, Hyper-V)
Cloud technology - Azure / AWSBenefits of the Job:

Fantastic progression routes
Great holiday entitlement package
Manage and support your IT team
Free parking on siteIf you are an experienced IT professional looking for an opportunity to take the next step in your career, please apply for immediate consideration and interview.

Keywords: IT Support, IT Support Team Leader, Managed IT Services, Senior IT Engineer, MSP, IT Helpdesk Leader, Senior 2nd Line, IT Team Lead

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy


  • Helpdesk Team Manager

    3 hours ago


    Oldham, Oldham, United Kingdom In Technology Group Limited Full time

    Job Title: Helpdesk Team Leader Location: Oldham, Manchester Salary: £30,000 - £35,000 DOE About the Role: Our client, a reputable Managed Service Provider in the heart of Oldham, is seeking a Helpdesk Team Leader to oversee a team of 4 help desk engineers. Key Responsibilities: * Manage and support a team of help desk engineers * Provide exceptional...

  • IT Team Lead

    4 hours ago


    Oldham, United Kingdom In Technology Group Full time

    Job Title: Helpdesk Team LeaderLocation: Oldham, ManchesterSalary: £30,000 - £35,000 DOEOur client, a reputable Managed Service Provider in the heart of Oldham, is seeking a Helpdesk Team Leader to oversee a team of 4 help desk engineers. As a key member of the team, you will be responsible for providing exceptional IT support to their client base, while...

  • Senior Care Leader

    2 weeks ago


    Oldham, Oldham, United Kingdom Leader Recruitment Group Full time

    Lead a New Children's Home with Leader Recruitment GroupWe are seeking a dedicated and experienced Registered Manager to lead a brand-new, 3-bed home for children with learning disabilities. As the Registered Manager, you will be responsible for the overall management and operation of the home, ensuring compliance with OFSTED regulations and maintaining high...

  • Senior Care Leader

    2 weeks ago


    Oldham, Oldham, United Kingdom Leader Recruitment Group Full time

    Lead a New Children's Home with Leader Recruitment GroupWe are seeking a dedicated and experienced Registered Manager to lead a brand-new, 3-bed home for children with learning disabilities. As the Registered Manager, you will be responsible for the overall management and operation of the home, ensuring compliance with OFSTED regulations and maintaining high...

  • Senior Care Leader

    1 week ago


    Oldham, Oldham, United Kingdom Leader Recruitment Group Full time

    Lead a New Children's Home with Leader Recruitment GroupWe are seeking a dedicated and experienced Registered Manager to lead a brand-new, 3-bed home for children with learning disabilities. As the Registered Manager, you will be responsible for the overall management and operation of the home, ensuring compliance with OFSTED regulations and maintaining high...

  • Senior Care Leader

    1 week ago


    Oldham, Oldham, United Kingdom Leader Recruitment Group Full time

    Lead a New Children's Home with Leader Recruitment GroupWe are seeking a dedicated and experienced Registered Manager to lead a brand-new, 3-bed home for children with learning disabilities. As the Registered Manager, you will be responsible for the overall management and operation of the home, ensuring compliance with OFSTED regulations and maintaining high...

  • Team Leader

    4 months ago


    Oldham, United Kingdom Card Factory Full time

    Job Introduction **Location: Oldham** **Contracted Hours Available: 12** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...

  • Team Leader

    3 months ago


    Oldham, United Kingdom Card Factory Full time

    Job Introduction **Location: OLDHAM** **Contracted Hours Available: 16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...

  • Team Leader

    5 days ago


    Oldham, Oldham, United Kingdom Costa Coffee Full time

    Unlock Your Potential as a Team Leader at Costa CoffeeAt Costa Coffee, we're passionate about crafting exceptional experiences for our customers. As a Team Leader, you'll play a vital role in driving our success by leading a high-performing team and delivering outstanding results.What You'll DoDevelop and implement effective shift plans to ensure seamless...

  • Team Leader

    5 days ago


    Oldham, Oldham, United Kingdom Costa Coffee Full time

    Unlock Your Potential as a Team Leader at Costa CoffeeAt Costa Coffee, we're passionate about crafting exceptional experiences for our customers. As a Team Leader, you'll play a vital role in driving our success by leading a high-performing team and delivering outstanding results.What You'll DoDevelop and implement effective shift plans to ensure seamless...

  • Team Leader

    2 months ago


    Oldham, United Kingdom Iceland Full time

    Description The Food Warehouse is Iceland’s latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country.  We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. In...

  • Team Leader

    1 month ago


    Oldham, United Kingdom Iceland Full time

    Description The Food Warehouse is Iceland’s latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country.  We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. In...

  • Team Leader

    4 months ago


    Oldham, United Kingdom Mecca Bingo Full time

    Company Description Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment. We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and...

  • Team Leader

    4 months ago


    Oldham, United Kingdom Mecca Bingo Full time

    Company Description Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment. We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and...

  • Team Leader

    4 months ago


    Oldham, United Kingdom Mecca Bingo Full time

    **Company Description** This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our...

  • Security Team Leader

    4 months ago


    Oldham, United Kingdom Compass Group Full time

    We're currently recruiting a dedicated Security Team Leader to help ensure the smooth running of the operations in 14Forty on a full time basis, contracted to 42 hours per week. As a Security Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that...

  • Team Leader

    4 months ago


    Oldham, United Kingdom Turning Point Full time

    **Job Introduction**: Do you want to help build a brighter future for communities and individuals in Oldham, doing a highly rewarding job. We are currently expanding during a really exciting time in the sector with new funding and investment and are currently recruiting for two Team Leaders to lead team of Recovery Workers, Advanced Practitioners and...

  • Team Leader

    3 months ago


    Oldham, United Kingdom Rochcare Full time

    **Do you feel a passion to care for others? Are you looking for a flexible career supporting people in our beautifully renovated care home? £250 welcome bonus included too!** You can earn up to **£12.64 per hou**r as a Team Leader. We’re excited to grow our team of care professionals further and would love to welcome you. Reports to: Manager and Deputy...

  • Customer Team Leader

    4 months ago


    Oldham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 90 Cathedral Road, Chadderton, Oldham, OL9 0RG - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings, afternoons, late evenings and weekends, to be discussed at interview. - Full training given- You must be...

  • Customer Team Leader

    4 months ago


    Oldham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Ripponden Road, Moorside, Oldham, OL1 4JN - Pay: £12.10 per hour + great benefits - Contract: 18-30 hours per week + regular overtime, permanent, part time - Working pattern: Wednesday 2pm - 10pm, Sunday 2pm - 10pm, Friday shift between 6am and 10pm. - Full training given- You must be aged 18 or over to be a customer...