Helpdesk Team Manager

3 weeks ago


Oldham, Oldham, United Kingdom In Technology Group Limited Full time
Job Title:
Helpdesk Team Leader

Location:
Oldham, Manchester

Salary:
£30,000 - £35,000 DOE


Our client, a reputable Managed Service Provider in the heart of Oldham, is seeking a Helpdesk Team Leader to oversee a team of 4 help desk engineers.

As a key member of the team, you will be responsible for providing exceptional IT support to their client base, while also supporting your team in achieving their goals.

This is an excellent opportunity for a motivated and experienced IT professional to take on a leadership role and make a real impact on the business.

Key responsibilities will include:

  • Managing a team of help desk engineers to ensure excellent customer service and technical support
  • Providing hands-on support to the business, resolving technical issues and implementing solutions
  • Developing and implementing processes to improve efficiency and productivity
  • Collaborating with other teams to ensure seamless service delivery

Our client offers a competitive salary and benefits package, as well as opportunities for professional development and growth.

If you are a motivated and experienced IT professional looking for a new challenge, please apply now.


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