Administrator and Patient Concierge
2 months ago
Administrator & Patient Concierge | Harrogate Clinic | Full-Time | Permanent | Free Parking & Excellent Benefits | Competitive Salary
Spire is currently going through an exciting phase of their journey and are building a brand new clinic in Harrogate which is due to be open towards the end of the year. We are looking for driven candidates who are passionate about private healthcare to come along on this amazing journey with us. For the opening of the new clinic we are looking for a Administrator & Patient Concierge to join the team.
Spire Healthcare is one of the UK's leading independent hospital groups and the largest in terms of revenue, with 39 hospitals and eight clinics across England, Wales and Scotland.
Our Spire Clinics deliver a specific range of lower risk outpatient and day case treatments (all on a local anaesthetic basis), which provides faster care for day case patients. The Clinical specialties include Ophthalmology, Dermatology, Gynaecology, Orthopaedics, GP service and Dental.
The responsibilities of this role will include:
In this pivotal role you will provide administrative support across the clinic in addition to concierge services to ensure our patients receive the 5 star care they deserve.
- Be welcoming, patient focused and deliver a high standard of customer service
- To deal with enquiries from patients, staff and visitors in a courteous, timely and efficient manner. This may be by face to face or telephone.
- To practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant and staff information.
- To undertake various clerical duties
- The full time hours will be worked as any 5 out of 7 days (Monday to Sunday) with shifts between 7 am and 8 pm on a fair rota basis.
The Ideal candidate will have:
- Experience in customer service, reception and/or administration is highly desired
- Previous experience in a face to face customer service environment preferable (Healthcare, Retail, Hospitality)
- Someone who is highly organised, accurate and comfortable working in a fast paced environment
- Must be a good communicator, a team player and have good computer literacy
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
Spire Healthcare is committed to creating an environment that will attract, retain and motivate its people. We are an equal opportunities employer, committed to the health and well-being of all our colleagues and consultants. We firmly believe that it is our people that make the business successful and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.
If you feel you could apply your experience to this exciting role and are motivated by the opportunity, then please apply today.
For more information about the role, please contact Sat via:
We look forward to your application
-
Patient Administrator
6 months ago
Harrogate, United Kingdom Circle Health Group Full time**Patient Administrator** **The Duchy Hospital** **37.5 hours + Permanent** **Salary: £21,742.50 (depending on level of experience, training and qualification)** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex...
-
Patient Administrator
6 months ago
Harrogate, United Kingdom Circle Health Full time**Patient Administrator** **The Duchy Hospital** **37.5 hours + Permanent** **Salary: £23,166.00 per year** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...
-
Patient Administrator
6 months ago
Harrogate, United Kingdom Circle Health Full time**Patient Administrator** **The Duchy Hospital** **37.5 Hours & Permanent** **Salary: £23,166.00 per year** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...
-
Patient Administrator
6 months ago
Harrogate, United Kingdom Circle Health Group Full time**Patient Administrator** **The Duchy Hospital** **37.5 hours + Permanent** **Salary: £23,166 (depending on level of experience, training and qualification)** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex...
-
Private Patient Administrator
7 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeTo work as part of the Harrogate Harlow administrative team providing administrative support of a high standard. Demonstrates due diligence whilst maintaining and promoting effective working practices commensurate with the post. Maintains confidentiality relating to the welfare and treatment of patients and staff at all times Is responsible for dedicated...
-
Patient Administrator
6 months ago
Harrogate, United Kingdom Circle Health Full time**Patient Administrator - Reception** **The Duchy Hospital** **22.5 Hours & Permanent** **Salary: £13,899.60 FTE per year** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private...
-
Patient Administrator
5 months ago
Harrogate, United Kingdom Circle Health Group Full time**Patient Administrator - Reception** **The Duchy Hospital** **22.5 Hours & Permanent** **Salary: £21742.50 FTE** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare...
-
Patient Pathway Support
7 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time**Main responsibilities**: You would be responsible for storage, retrieval and management of patient health records, ensuring that notes are prepared and available for Outpatient clinics and that they contain the correct documents. Inputting data and managing appointments on the electronic patient administration system. Make, change or cancel appointments on...
-
Band 2 Admin Patient Administrator
1 week ago
Harrogate, United Kingdom HAYS Full timeTempoary Administrator Harrogate Please find below details of a temporary position based at Harrogate hospital. The role is for 6-8 weeks and could go on longer.Patient Pathway support Administrator.Hours of work Monday - Friday (37.5 hours) 8.30-5 or 8.30-4.30 (7.5 hour days with either 1 hour or 30 min lunch)Fully office based- no hybrid working...
-
Patient Systems Support
6 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeThe delivery and support of digital technology at Harrogate and District NHS Foundation Trust is fundamental in enabling staff to provide excellent and safe patient care. The Trust has invested significantly in digital technology and this is an exciting opportunity for a Patient Systems Support role to be part of the patient systems team. The post will be...
-
Patient Pathway Support
3 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeJob summary Applicants who have applied for this role in the last 6 months need not reapply Are you looking for a physical challenge working with a supportive and inclusive team where you can make a difference for our patients? If so this role may be a perfect opportunity for you. We are looking for a Patient Pathway Support Clerk who can help...
-
Cancer Patient Pathway Coordinator
5 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time**If you have applied for this role in the last 6 months, there is no need to reapply** An exciting opportunity has arisen to join our well-established MDT Co-ordinator team within Cancer Services at Harrogate and District NHS Foundation Trust. We welcome all applicants both internal and external to the Trust. An understanding of the cancer waiting times...
-
Patient Systems Support
6 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeThe Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (Dragon Medical Workflow Manager and Dragon Medical One) Endosoft, Patientrack, EPMA (Medchart), ICE,...
-
Cancer Patient Pathway Co-ordinator
6 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeAn understanding of the cancer waiting times standards and the associated targets is required. You must have excellent IT, communication and interpersonal skills. Keen attention to detail is vital and you must have the ability to prioritise and organise work with minimum assistance. You will be someone who is willing to go the extra mile to deliver the best...
-
Health Unit Coordinator
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeJob Summary: We are seeking a skilled Health Unit Coordinator to join our team at Harrogate and District NHS Foundation Trust. The successful candidate will be responsible for providing administrative support to our healthcare team, ensuring effective communication and coordination of patient care.Key Responsibilities:Manage reception desk duties, including...
-
Patient Care Navigator
7 months ago
Harrogate, United Kingdom The Spa Surgery Full time**Job responsibilities**: To have a thorough knowledge of all practice procedures pertaining to the navigation of the care options available to patients. Care Navigation Welcoming patients presenting either in person or by telephone; ensuring you respond promptly and positively. Supporting patients in navigating to the most appropriate service, which may...
-
Patient Pathway Coordinator
6 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeJob overview We are looking for a Patient Pathway Coordinator who can help us deliver an efficient, high quality medical records service across our Sir Robert Ogden Centre services. The successful candidate will provide efficient and effective administration services for outpatient bookings and patient pathway management. The successful candidate will...
-
Orthopaedic Department Administrator
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as an Administrator. The successful candidate will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Main ResponsibilitiesProvide a warm and welcoming reception service to...
-
Admissions Office Administrator
5 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeEffectively uses the Patient Administration System to record dates for Admission and inform patients relevant details. To validate waiting lists and work with the Elective Access co-ordinator to ensure that waiting lists are appropriately managed and booked within their expected date to be seen Monitor and action patient pathway targets i.e 18 week RTT,...
-
Patient Care Navigator
6 months ago
Harrogate, United Kingdom The Spa Surgery Full time**Post Overview - Care Navigator Spa Surgery** We are looking for an enthusiastic and highly motivated individual to join our friendly, high achieving practice in central Harrogate working with us to navigate our patients to the most appropriate source of patient care within the Spa Surgery clinical team and its supporting healthcare colleagues.. We care...