Patient Systems Support

6 months ago


Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

The delivery and support of digital technology at Harrogate and District NHS Foundation Trust is fundamental in enabling staff to provide excellent and safe patient care.
The Trust has invested significantly in digital technology and this is an exciting opportunity for a Patient Systems Support role to be part of the patient systems team.

The post will be supporting the development, testing, training and continued roll out of Patientrack and ePMA (Medchart), which are two of the Trusts key clinical electronic patient record systems
Would you like to increase your existing knowledge of Harrogate and District NHS Foundation Trust’s electronic patient systems, develop specialist patient system skills and be part of a team providing excellent customer service to end users across the HDFT organisation?

Patient Systems Support ( Patientrack and ePMA Team ).

The Patientrack, ePMA, Team are responsible for the training, administration, management and further development of key clinical systems:
**Patientrack**: Is the electronic observation capture solution used by the Trust.

ePMA - Is the electronic Prescribing and Administration of medication solution.

This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system users.

The successful post-holder will be based at Harrogate District Hospital and it is likely that you will sometimes work from home to support teams and systems users with various remote working solutions.

You will be able to demonstrate a defined track record of patient/clinical systems support and promoting the importance of high quality data integrity to inform effective decision making. Previous experience of Patientrack and ePMA would be desirable.

At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff networks identify areas for improvement.

Staff Recognition - as well as regular appraisals, we recognise our staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards

Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.

Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (Dragon Medical Workflow Manager and Dragon Medical One) Endosoft, Patientrack, EPMA (Medchart), ICE, SystmOne and WebV, used by teams across the acute and community based services.

This is an exciting opportunity for an enthusiastic, customer focussed individual to join the Patient Systems Team and support both business-as-usual and ongoing projects. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focussed improvement.



  • Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full time

    About the RoleWe are seeking a skilled Patient Systems Support Specialist to join our team at Harrogate and District NHS Foundation Trust. As a key member of our Patient Systems Team, you will play a vital role in the implementation and optimization of our Electronic Patient System (EPR) system.Key ResponsibilitiesAs a Patient Systems Support Specialist, you...


  • Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Systems Support Specialist to join our team at Harrogate and District NHS Foundation Trust. As a key member of our Patient Systems Team, you will play a critical role in the implementation and optimization of our Electronic Patient System (EPR) system.Main ResponsibilitiesAs a Patient Systems...


  • Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full time

    Job SummaryWe are seeking a talented clinical systems support professional to join our Patient Systems Team at Harrogate and District NHS Foundation Trust. As a key member of our team, you will play a crucial role in the implementation and optimization of our Electronic Patient System (EPR).Main ResponsibilitiesThe successful candidate will be responsible...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (Dragon Medical Workflow Manager and Dragon Medical One) Endosoft, Patientrack, EPMA (Medchart), ICE,...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (DMWorkflow Manager and DMOne) Endosoft, Patientrack, EPMA (Medchart), ICE, SystmOne, WebV and...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    This is an exciting opportunity for an enthusiastic, customer focussed individual to join the Patient Systems Team and support both business-as-usual and ongoing projects. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focussed improvement. For further information on this position...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    **Main responsibilities**: You would be responsible for storage, retrieval and management of patient health records, ensuring that notes are prepared and available for Outpatient clinics and that they contain the correct documents. Inputting data and managing appointments on the electronic patient administration system. Make, change or cancel appointments on...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    **Main responsibilities**: You would be responsible for storage, retrieval and management of patient health records, ensuring that notes are prepared and available for Outpatient clinics and that they contain the correct documents. Inputting data and managing appointments on the electronic patient administration system. Make, change or cancel appointments on...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    Job summary Applicants who have applied for this role in the last 6 months need not reapply Are you looking for a physical challenge working with a supportive and inclusive team where you can make a difference for our patients? If so this role may be a perfect opportunity for you. We are looking for a Patient Pathway Support Clerk who can help...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    If you think you have the expertise in electronic patient record systems, digital programs and processes, have a proactive 'can do' approach and are confident in managing challenging and changing workloads we would like to hear from you. For more information please see attached job description and person specification and for any questions please contact...

  • Patient Administrator

    6 months ago


    Harrogate, United Kingdom Circle Health Full time

    **Patient Administrator** **The Duchy Hospital** **37.5 Hours & Permanent** **Salary: £23,166.00 per year** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...

  • Patient Care Navigator

    5 months ago


    Harrogate, United Kingdom The Spa Surgery Full time

    **Post Overview - Care Navigator Spa Surgery** We are looking for an enthusiastic and highly motivated individual to join our friendly, high achieving practice in central Harrogate working with us to navigate our patients to the most appropriate source of patient care within the Spa Surgery clinical team and its supporting healthcare colleagues.. We care...

  • Patient Administrator

    5 months ago


    Harrogate, United Kingdom Circle Health Group Full time

    **Patient Administrator** **The Duchy Hospital** **37.5 hours + Permanent** **Salary: £23,166 (depending on level of experience, training and qualification)** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex...

  • Patient Administrator

    5 months ago


    Harrogate, United Kingdom Circle Health Group Full time

    **Patient Administrator** **The Duchy Hospital** **37.5 hours + Permanent** **Salary: £21,742.50 (depending on level of experience, training and qualification)** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex...

  • Patient Administrator

    6 months ago


    Harrogate, United Kingdom Circle Health Full time

    **Patient Administrator** **The Duchy Hospital** **37.5 hours + Permanent** **Salary: £23,166.00 per year** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...

  • Patient Care Navigator

    7 months ago


    Harrogate, United Kingdom The Spa Surgery Full time

    **Job responsibilities**: To have a thorough knowledge of all practice procedures pertaining to the navigation of the care options available to patients. Care Navigation Welcoming patients presenting either in person or by telephone; ensuring you respond promptly and positively. Supporting patients in navigating to the most appropriate service, which may...


  • Harrogate, North Yorkshire, United Kingdom Park Parade Surgery Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our Patient Services Team as a Patient Services Team Member. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesBook patients in for appointments and manage our IT...


  • Harrogate, North Yorkshire, United Kingdom Park Parade Surgery Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our Patient Services Team as a Patient Services Team Member. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesBook patients in for appointments and manage our IT...


  • Harrogate, North Yorkshire, United Kingdom Park Parade Surgery Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our Patient Services Team as a Patient Services Team Member. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesBook patients in for appointments and manage our IT...


  • Harrogate, North Yorkshire, United Kingdom Park Parade Surgery Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Patient Services Team Member. As a key member of our front desk team, you will be the first point of contact for patients and will be responsible for managing appointments, patient records, and administrative tasks.Key ResponsibilitiesManage patient...