Patient Care Navigator

8 months ago


Harrogate, United Kingdom The Spa Surgery Full time

**Job responsibilities**: To have a thorough knowledge of all practice procedures pertaining to the navigation of the care options available to patients. Care Navigation Welcoming patients presenting either in person or by telephone; ensuring you respond promptly and positively. Supporting patients in navigating to the most appropriate service, which may include informing patients of external health care providers and online services. Identify and manage appointments for defined cohorts of patients who are vulnerable, higher risk or that may have long-term conditions e.g.

those with Learning Disabilities, Dementia, Mental Health issues. Effectively handling all queries that present at the practice; problem solving, signposting and escalation of matters, as appropriate. Having a working knowledge of telephone system Ensuring patients are informed about staff who may be training, obtaining consent for them to be present during the consultation. Distributing pathology, letters and clinical tasks in a timely manner.

Under the direction of the Administration Manager, assisting in any other duties required to address workload in patient administration Prescriptions Processing repeat prescription requests in accordance with Practice procedures and under the training and supervision of the Pharmacy team. Managing the daily load of electronic repeat prescriptions and paper prescription requests, referring to the Pharmacy Team when appropriate. Addressing other requests or requirements for prescription issue or medication, liaising with the Pharmacy team as appropriate. Professional Development Completing statutory and mandatory training as directed by the Supervising Care Navigator.

Undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities. Adhere to Organisational policies and procedures, including confidentiality, safeguarding, information governance and health and safety. Review progress regularly and develop clear plans to achieve results within priorities set by others. Attending training and updates as requested.

Actively participating in Practice PLT sessions.


  • Patient Care Navigator

    7 months ago


    Harrogate, United Kingdom The Spa Surgery Full time

    **Post Overview - Care Navigator Spa Surgery** We are looking for an enthusiastic and highly motivated individual to join our friendly, high achieving practice in central Harrogate working with us to navigate our patients to the most appropriate source of patient care within the Spa Surgery clinical team and its supporting healthcare colleagues.. We care...

  • Pathway Navigator

    6 months ago


    Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    The aim of the Patient Navigator role is to help support and navigate patients, their families and carers through a haematology cancer pathway. The service’s prime aim is to be patient-focused and proactive in seeing that the patient receives the very best cancer pathway experience with continual communication and support in a timely manner. You will be...

  • Patient Advocate

    6 days ago


    Harrogate, North Yorkshire, United Kingdom Cygnet Health Care Full time

    About the PositionCygnet Health Care is recruiting a Patient Advocate to join our team at Cygnet Hospital Harrogate. As a key member of our support staff, you will play a vital role in delivering exceptional care to individuals with mental health needs.This is a full-time opportunity offering 38.5 hours per week, with a competitive salary of £12.07 per...


  • Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full time

    Job Title: Senior Patient Care SpecialistWe are seeking an experienced and compassionate Senior Patient Care Specialist to join our team at Harrogate and District NHS Foundation Trust. As a key member of our multidisciplinary team, you will play a vital role in providing high-quality patient care and support on our acute frailty unit.The successful candidate...

  • Gp Receptionist

    7 months ago


    Harrogate, United Kingdom East Parade Surgery Full time

    **Job summary**: The purpose of the role is to: - Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Receive, assist and direct patients in a courteous, efficient and effective way - Undertake a variety of administrative duties to assist in the...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    **If you have applied for this role in the last 6 months, there is no need to reapply** An exciting opportunity has arisen to join our well-established MDT Co-ordinator team within Cancer Services at Harrogate and District NHS Foundation Trust. We welcome all applicants both internal and external to the Trust. An understanding of the cancer waiting times...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    An understanding of the cancer waiting times standards and the associated targets is required. You must have excellent IT, communication and interpersonal skills. Keen attention to detail is vital and you must have the ability to prioritise and organise work with minimum assistance. You will be someone who is willing to go the extra mile to deliver the best...


  • Harrogate, United Kingdom Inspire North Full time

    **_Are you passionate about making a positive impact in the lives of individuals within the justice system? _** Offender Wellbeing Navigators play a vital role in transforming lives. We are dedicated to delivering essential wellbeing support to adult males in the justice system. Our county-wide HMPPS Personal Wellbeing service is designed to empower...

  • Care Co-ordinator

    7 months ago


    Harrogate, United Kingdom Leeds Road Practice Full time

    **Job Purpose - Care Coordinator** This role is pivotal in ensuring all patients receive the best possible care and service. The job holder will support the practice to help support patients who may need more proactive help with non-medical issues, or simply with negotiating the complex web of services within health and social care. The job holder will need...


  • Harrogate, United Kingdom Inspire North Full time

    **_Are you passionate about making a positive impact in the lives of individuals within the justice system? _** Offender Wellbeing Navigators play a vital role in transforming lives. We are dedicated to delivering essential wellbeing support to adult males in the justice system. Our county-wide HMPPS Personal Wellbeing service is designed to empower...


  • Harrogate, North Yorkshire, United Kingdom Bupa Dental Care Full time

    Job SummaryWe are seeking a skilled and experienced Dental Nurse to join our team at Bupa Dental Care. As a key member of our dental care team, you will be responsible for providing high-quality patient care and supporting the dentists in the delivery of clinical services.About UsBupa Dental Care is a leading provider of dental care services, with a strong...


  • Harrogate, North Yorkshire, United Kingdom Bupa Dental Care Full time

    Dental Nurse - HarrogateAs a key member of our clinical dental team, you will work 40 hours a week, Monday, Tuesday, Thursday, Friday.Opportunities for professional growth and development in a supportive environmentBupa Dental Care provides GDC registration, DBS check, and professional indemnity covered by Bupa Dental CareA collaborative work environment...

  • Oral Care Assistant

    3 days ago


    Harrogate, North Yorkshire, United Kingdom Bupa Dental Care Full time

    About Our TeamBupa Dental Care is a leading provider of oral care services, dedicated to delivering exceptional patient experiences through our teams of highly trained and skilled dental professionals.Your BenefitsA salary of around £27,000 - £32,000 per annum (dependent on experience), plus benefits packageOngoing training and development opportunities to...

  • Patient Administrator

    7 months ago


    Harrogate, United Kingdom Circle Health Group Full time

    **Patient Administrator** **The Duchy Hospital** **37.5 hours + Permanent** **Salary: £21,742.50 (depending on level of experience, training and qualification)** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex...

  • Patient Administrator

    7 months ago


    Harrogate, United Kingdom Circle Health Full time

    **Patient Administrator** **The Duchy Hospital** **37.5 Hours & Permanent** **Salary: £23,166.00 per year** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...

  • Patient Administrator

    7 months ago


    Harrogate, United Kingdom Circle Health Full time

    **Patient Administrator** **The Duchy Hospital** **37.5 hours + Permanent** **Salary: £23,166.00 per year** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...

  • Patient Administrator

    7 months ago


    Harrogate, United Kingdom Circle Health Group Full time

    **Patient Administrator** **The Duchy Hospital** **37.5 hours + Permanent** **Salary: £23,166 (depending on level of experience, training and qualification)** **The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex...

  • Oral Care Associate

    4 days ago


    Harrogate, North Yorkshire, United Kingdom Bupa Dental Care Full time

    Career Opportunity in DentistryThis role entails working 40 hours a week, spread across five days. Specifically, you'll be required to work from 7:30am to 7:00pm on Mondays, Tuesdays, and Thursdays, and from 7:30am to 4:30pm on Fridays.We cover the costs associated with GDC registration, DBS checks, and professional indemnity, allowing you to focus on...


  • Harrogate, North Yorkshire, United Kingdom Coppice View Dental Care Full time

    Coppice View Dental Care is a forward-thinking dental practice in Harrogate, committed to delivering exceptional care to our patients. We are seeking a skilled dental hygienist to join our team and contribute to our mission.**Job Summary:**Part-time employed position available on Fridays7 hour shift (9-5pm)**Key Responsibilities:**Provide high-quality...


  • Harrogate, North Yorkshire, United Kingdom Coppice View Dental Care Full time

    A Career Opportunity Awaits:Coppice View Dental Care is a reputable dental practice in Harrogate, dedicated to delivering exceptional dental care to our community. We are currently seeking a highly skilled dental hygienist to join our team on a part-time basis. As a member of our team, you will have the opportunity to develop your skills and contribute to...