Booking Admin
1 month ago
Are you good with people and computers and like to talk on the phone?
Give us a call on (phone number removed).
We are recruiting for someone to join our team as a booking administrator within a busy Distribution company. This role will be working within a team of administrators, working closely with customers to liaison deliveries and update systems and paperwork accordingly. This role will include making a lot of calls to customers meaning it would suit someone who is confident talking and with administration.
If this sounds like something you’d love to join, keep reading
Working any 5 over 7 days, 8 hour shifts between 8am and 8pm. Paying £13.10 per hour.
Key areas of responsibility:
* Contacting customers to book delivery slots at a time that suits them.
* Ensuring balances are settled on accounts.
* Updating internal systems and paperwork accordingly
* Working closely with the delivery teams to ensure each customer’s needs are met to a high standard.
* Approaching each customer with a warm and empathetic outlook and handling feedback and complaints in a professional manner
Skills and experience required:
* Comfortable and confident on the telephone and PC literate
* Being able to use own initiative.
* Positive attitude and outlook with ability to empathise in all situations.
* Systematic and persistent approach to work
* Putting the customer first and taking person responsibility to resolve any issues.
If this looks like a role that would suit you, give us a call on (phone number removed) to discuss the next steps in your new career
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