Customer Service Administrator

2 months ago


Chessington, United Kingdom CV-Library Full time

Customer Service Administrator

The opportunity has arisen for an enthusiastic, outgoing individual to join a small team in our Chessington based office as a Customer Service Administrator and gain experience in a fast-paced customer service environment.

You will work closely with the customer service team to ensure a high level of customer service Is provided and all customer’s needs are met efficiently.

The role will vary from time to time therefore the successful person needs to be willing to adapt to accommodate business needs.

Job Description:

* Sales order and invoice processing with high level attention to detail.

* Liaising with the external sales team daily to ensure customer accounts are kept up to date with pricing and agreements

* Dealing with customer queries via both email and telephone, including chasing deliveries and contacting carriers

* Liaising with Head office and Warehouse (France based) to ensure queries are dealt

* Calling and updating customers on new product launches, order processes (B2B) and building customer relationships.

* Sales admin support for external sales team, including completing customer data spreadsheets and documentation Required.

Personal Specification:

* Knowledge of MS Office

* Experience of working in an office environment would be an advantage

* Team player who can work on their own initiative

* Well organised with good communication skills

Additional Information:

* Based in Chessington

* £25,000

* Hybrid after probation – 2 days wfh

* Monday – Friday, 9am – 5.30pm

* 23 days holiday (three to be taken at Christmas) rising to 25 after a year

* Onsite parking

* Pension Scheme

* Private Healthcare scheme

Refer a friend and earn £100 If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer


  • Service Administrator

    3 weeks ago


    Chessington, Greater London, United Kingdom FAFS Fire & Security Full time

    Job Title: Service AdministratorJob Summary:We are seeking a highly organized and detail-oriented Service Administrator to join our team at FAFS Fire & Security. As a Service Administrator, you will be responsible for coordinating and supporting the administrative functions of our service department.Key Responsibilities:Serve as the main point of contact for...


  • Chessington, Greater London, United Kingdom Optima Recruitment Full time

    Customer Service AdministratorWe are seeking an enthusiastic and outgoing individual to join our small team in Chessington as a Customer Service Administrator. This role will provide the opportunity to gain experience in a fast-paced customer service environment.As a Customer Service Administrator, you will work closely with the customer service team to...


  • Chessington, Greater London, United Kingdom FAFS Fire & Security Full time

    Job Title: Service Administrator PositionAbout the Role:We are seeking a highly organized and detail-oriented Service Administrator to join our team at FAFS Fire & Security. As a Service Administrator, you will be responsible for coordinating and supporting the administrative functions of our service department.Key Responsibilities:Serve as the main point of...


  • Chessington, Greater London, United Kingdom FAFS Fire & Security Full time

    Job Title: Service Administrator PositionAbout the Role:We are seeking a highly organized and detail-oriented Service Administrator to join our team at FAFS Fire & Security. As a Service Administrator, you will be responsible for coordinating and supporting the administrative functions of the service department.Key Responsibilities:Serve as the main point of...


  • Chessington, Greater London, United Kingdom FAFS Fire & Security Full time

    Job Title: Trainee Service AdministratorWe are seeking a highly organized and detail-oriented individual to join our team as a Trainee Service Administrator. As a key member of our service team, you will be responsible for coordinating and supporting the administrative functions of the service department.Key Responsibilities:Coordinate service appointments...


  • Chessington, Greater London, United Kingdom FAFS Fire & Security Full time

    Job Title: Trainee Service AdministratorWe are seeking a highly organized and detail-oriented individual to join our team as a Trainee Service Administrator. As a key member of our service team, you will be responsible for coordinating and supporting the administrative functions of the service department.Key Responsibilities:Coordinate service appointments...


  • Chessington, Greater London, United Kingdom FAFS Fire & Security Full time

    Job Title: Trainee Service AdministratorAbout the Role: FAFS Fire & Security is looking for a highly organized and detail-oriented Trainee Service Administrator to join their team. The successful candidate will be responsible for coordinating and supporting the administrative functions of the service department, ensuring efficient service operations, and...


  • Chessington, United Kingdom Absolutely Recruitment Full time

    **Customer Service Advisor** **Salary: £25,000 - £26, 500 per annum** **PERMANENT Full time, office -based role - 37.5 Hours per week** **(1 remote working Saturday per month with a day off in the week)** **Based in Chessington, Surrey** **IMMEDIATE ROLE !** We are currently recruiting for a Customer Service Advisor on behalf of our client, a well -...


  • Chessington, Greater London, United Kingdom Kenneth Brian Associates Limited Full time

    Exciting Opportunity at Kenneth Brian Associates LimitedWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Administrator. As a key member of our organization, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Providing timely and effective...


  • Chessington, Greater London, United Kingdom Kenneth Brian Associates Limited Full time

    Exciting Opportunity at Kenneth Brian Associates LimitedWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Administrator. As a key member of our organization, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Providing timely and effective...


  • Chessington, Greater London, United Kingdom FAFS Fire & Security Full time

    Job Title: Trainee Service AdministratorWe are seeking a highly organized and detail-oriented Trainee Service Administrator to join our team at FAFS Fire & Security. As a Trainee Service Administrator, you will play a vital role in coordinating and supporting the administrative functions of our service department.Key Responsibilities:Coordinate and schedule...


  • Chessington, Greater London, United Kingdom FAFS Fire & Security Full time

    Job Title: Trainee Service AdministratorWe are seeking a highly organized and detail-oriented Trainee Service Administrator to join our team at FAFS Fire & Security. As a Trainee Service Administrator, you will play a vital role in coordinating and supporting the administrative functions of our service department.Key Responsibilities:Coordinate and schedule...


  • Chessington, United Kingdom InXpress Full time

    InXpress are looking for a Customer Service Agent to join our small, friendly team. We want to hear from you if you have a passion for providing great customer service and going the extra miles for customer satisfaction. We are a fast growing dynamic international express and freight company, selling courier & freight solutions to SME businesses. Through our...


  • Chessington, United Kingdom InXpress Full time

    InXpress are looking for a Customer Service Agent to join our small, friendly team. We want to hear from you if you have a passion for providing great customer service and going the extra miles for customer satisfaction. We are a fast growing dynamic international express and freight company, selling courier & freight solutions to SME businesses. Through our...


  • Chessington, United Kingdom CV-Library Full time

    £25,000 - £27,000 (DOE) * Based in Chessington * 25 days holiday + bank holidays * Monday – Friday, 9am – 5pm * End of year bonus This position is focused on managing customer communications and provide a high quality of customer service. Efficiently manage general administrative tasks, updating customer accounts and...

  • Scan Assistant

    5 months ago


    Chessington, United Kingdom Window to the womb Full time

    Reporting to the Clinic Manager, the role provides the vital link between the sonographer and the family, ensuring that from the moment the family arrives, their experience is optimised and the relationship with the customer is fully developed. We are looking for an individual with the confidence, experience, charisma and ability to build strong rapport with...


  • Chessington, United Kingdom CV-Library Full time

    Up to £27k ** Medical Insurance ** 25 days holidays ** End of year bonus This position is focused on managing customer communications and provide a high quality of customer service. Efficiently manage general administrative tasks, updating customer accounts and dealing with correspondence. Job Description: * Liaising with customers, always be...

  • Scan Assistant

    5 months ago


    Chessington, United Kingdom Window to the womb Full time

    Reporting to the Clinic Manager, the role provides the vital link between the sonographer and the family, ensuring that from the moment the family arrives, their experience is optimised and the relationship with the customer is fully developed. We are looking for an individual with the confidence, experience, charisma and ability to build strong rapport with...

  • Sales Administrator

    5 days ago


    Chessington, United Kingdom CV-Library Full time

    Sales Administrator We are seeking a highly organised and detail-oriented individual to join our team as a Sales and Service Administrator. In this role, you will be responsible for providing administrative support to the sales and service departments, ensuring smooth operations and excellent customer service. Sales Administrator Responsibilities: *...


  • Chessington, United Kingdom Lidl GB Full time

    What you'll do• Monitor, maintain and track the live status of our Electric Vehicle Charger (EVC) Network.• Co-ordinate installation and maintenance purchase orders with external business partners, including processing and tracking invoices.• Support the EVC project manager with day-to-day maintenance management and co-ordination of all chargers within...