Commercial Desk Investigator
2 weeks ago
COMMERCIAL PROPERTY DESK INVESTIGATOR NEEDED
Key Information:
Salary: up to £36,000
Work Type: Fully remote
Responsibilities:
- Investigate potentially fraudulent commercial property claims.
- Promote the Commercial Investigations Team among colleagues and clients.
- Conduct and plan recorded telephone and video interviews.
- Manage your own caseload, gather evidence, and maintain contact with policyholders.
- Validate claims through third-party enquiries and liaise with the police and external agencies as needed.
- Stay updated on current legislation and insurance practices.
- Handle settlement enquiries, challenge fraudulent activities, and prepare detailed reports for insurers.
- Issue repudiation and fraud outcome letters.
- Meet SLA requirements and provide excellent customer service.
- Accurately record all chargeable and non-chargeable time.
- Handle complaints within FCA guidelines.
- Identify, manage, and report fraudulent activities using data and technology.
- Achieve objectives and operational targets as agreed with your line manager.
Competencies:
- Thorough knowledge of insurance principles and their application to commercial and property claims, including business interruption.
- Understanding of current case law, statutes, and legal liabilities.
- Knowledge of building construction relevant to the role.
- Ability to secure, preserve, and record evidence.
- Proficient in MS Word and Excel.
- Understanding of FCA regulations, GDPR, and complaints handling procedures.
Personal Attributes:
- Excellent interpersonal and communication skills.
- Inquisitive nature and strong attention to detail.
- Effective negotiation skills.
- Ability to plan and prioritize workload.
- Strong team player with the drive to achieve targets.
- Flexible and adaptable, willing to assist others during peak times.
Benefits:
- Competitive salary based on skills, experience, and qualifications.
- Flexible working options.
- Study support for insurance qualifications.
- Healthcare scheme and pension plan.
- 25 days holiday plus bank holidays.
- Discounts on various products and services.
- Employee assistance program, life assurance, and group income protection.
- Voluntary benefits such as dental cover, cycle to work scheme, and wellbeing apps
JBRP1_UKTJ
-
Commercial Desk Investigator
1 month ago
City of London, United Kingdom Indesure Recruitment Full timeCOMMERCIAL PROPERTY DESK INVESTIGATOR NEEDED! Key Information: Salary: up to £36,000 Work Type: Fully r emote Responsibilities: Investigate potentially fraudulent commercial property claims. Promote the Commercial Investigations Team among colleagues and clients. Conduct and plan recorded telephone and video interviews. Manage your own caseload,...
-
Commercial Desk Investigator
1 month ago
City of London, United Kingdom Indesure Recruitment Full timeCOMMERCIAL PROPERTY DESK INVESTIGATOR NEEDED!Key Information:Salary: up to £36,000Work Type: Fully remoteResponsibilities:Investigate potentially fraudulent commercial property claims.Promote the Commercial Investigations Team among colleagues and clients.Conduct and plan recorded telephone and video interviews.Manage your own caseload, gather evidence, and...
-
Commercial Desk Investigator
1 month ago
London, United Kingdom Indesure Recruitment Full timeCOMMERCIAL PROPERTY DESK INVESTIGATOR NEEDED!Key Information:Salary: up to £36,000Work Type: Fully remoteResponsibilities:Investigate potentially fraudulent commercial property claims.Promote the Commercial Investigations Team among colleagues and clients.Conduct and plan recorded telephone and video interviews.Manage your own caseload, gather evidence, and...
-
Commercial Investigations Professional
2 weeks ago
City of London, United Kingdom Indesure Recruitment Full timeJob Summary:We are seeking a highly skilled Commercial Investigations Professional to join our team at Indesure Recruitment. This role involves investigating potentially fraudulent commercial property claims, promoting the Commercial Investigations Team among colleagues and clients, and conducting recorded telephone and video interviews.About the...
-
Commercial Property Claims Investigator
3 weeks ago
City of London, United Kingdom Indesure Recruitment Full timeJob Title: Commercial Property Claims InvestigatorJob SummaryIndesure Recruitment seeks a Commercial Property Claims Investigator to join our team.Key ResponsibilitiesInvestigate potentially fraudulent commercial property claims.Promote the Commercial Investigations Team among colleagues and clients.Conduct and plan recorded telephone and video...
-
Commercial Property Claims Investigator
1 week ago
City of London, United Kingdom Indesure Recruitment Full timeJob Title: Commercial Property Claims InvestigatorAbout the Role:We are seeking a skilled and detail-oriented Commercial Property Claims Investigator to join our team at Indesure Recruitment.Responsibilities:Conduct thorough investigations into potentially fraudulent commercial property claims, gathering evidence and maintaining contact with...
-
Commercial Property Claims Investigator
1 week ago
London, Greater London, United Kingdom Indesure Recruitment Full timeJob SummaryWe are seeking an experienced and skilled Commercial Property Claims Investigator to join our team. As a key member of the Indesure Recruitment team, you will be responsible for investigating potentially fraudulent commercial property claims.About the RoleThe successful candidate will have excellent investigative skills and experience in managing...
-
Commercial Desk Manager
1 week ago
London, Greater London, United Kingdom Recruitment Pursuits Ltd Full timeWe are seeking an experienced Recruitment Administrator to join our team at Recruitment Pursuits Ltd.This is a fantastic opportunity for someone with a proven track record in the recruitment industry to develop their skills and advance their career.The successful candidate will have excellent communication and organisational skills, as well as a flexible...
-
Field Investigator
5 months ago
London, United Kingdom Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Service Desk Officer
6 months ago
London, United Kingdom step stone media Full time**PURPOSE OF THE JOB** Provide a proactive, performance oriented, customer focused help desk service on behalf of Corporate Facilities management using software package Manhattan that supports the Council’s operational FM delivery for external and internal partners, including the wider operational estate. Creating and issuing work orders to support...
-
Senior Commercial Maintenance Technician
1 week ago
City Of London, United Kingdom CBW Staffing Solutions Full timeCBW Staffing Solutions is a reputable recruitment agency specializing in the placement of skilled professionals. We are currently seeking an experienced Senior Commercial Maintenance Technician to join our client's team based in the City of London.About the RoleThis is an exciting opportunity for a highly skilled and motivated individual to work in a...
-
Deal Desk Administrator
6 months ago
London, United Kingdom Bazaarvoice Full timeAs a Deal Desk Administrator, you will be responsible for reviewing commercial terms for sales orders, SaaS agreements, service agreements, statements of work, and other agreements as necessary for existing and new customers. You will be a key partner for Senior Deal Desk Advisors and our sales team providing Salesforce and contract support for Bazaarvoice....
-
Desk Editor
6 months ago
London, United Kingdom Redwood Publishing Full timeDesk Editor - Books REF: DE-B260224 SALARY: ON APPLICATION LOCATION: LONDON - HYBRID We are very excited to be working with a leading independent non-fiction London based publisher on a new editorial position. This is a fantastic opportunity for an editorial professional who loves words and who can take a manuscript and knock it into shape. If you are...
-
Senior Help Desk Operations Manager
1 week ago
London, Greater London, United Kingdom Hampshire County Council Full timeThis is a senior role within our Finance Help Desk team, responsible for leading the investigation and resolution of complex service requests related to the work of multi-functional finance teams.Job SummaryWe are seeking an experienced Senior Help Desk Agent to lead on investigating and resolving complex service requests, providing training and guidance on...
-
Service Desk Officer
5 months ago
London, United Kingdom CARE HOME FINDER LTD Full timeThis is a part time role within the Web/Digital team to support our web content officers on a temporary basis whilst a colleague is on long term sick. The successful applicant will need to have knowledge in user journey mapping, web form design, content design. **PURPOSE OF THE JOB** Provide a proactive, performance oriented, customer focused help desk...
-
Logistics Desk Clerk
5 days ago
London, Greater London, United Kingdom Lidl Full timeLidl's Logistics team is seeking a talented Desk Clerk to join our team. In this role, you'll be responsible for coordinating logistics operations, including order receipt, processing, and shipping.We offer a competitive salary of GBP27,500 per annum, plus benefits that support your well-being and career development. Our benefits package includes 30-35 days'...
-
Financial Help Desk Team Lead
2 weeks ago
London, Greater London, United Kingdom The Royal Borough of Kensington & Chelsea Council Full timeJob OverviewThe Royal Borough of Kensington & Chelsea Council is seeking an experienced Senior Help Desk Agent to lead the investigation and resolution of complex service requests related to finance teams.
-
Digital News Investigative Journalist
1 month ago
London, Greater London, United Kingdom News UK Full timeKey Responsibilities:As a Senior Investigative Journalist, you will be responsible for conceiving and delivering large-scale digital news projects that drive engagement and support subscriber growth. You will work closely with the news desk, investigations team, and journalists across the newsroom to ensure stories are covered comprehensively.Key Skills and...
-
Service Desk Support Specialist
3 weeks ago
London, Greater London, United Kingdom Nando's UK & IRE Full timeService Desk Analyst Role OverviewThe Service Desk Analyst position at Nando's UK & IRE requires a professional with excellent technical skills and customer service experience. As a key member of the IT team, the successful candidate will be responsible for delivering high-quality support to users across the organization.Key Responsibilities:Log and...
-
Structural Investigation Engineer
1 month ago
London, Greater London, United Kingdom RPS Group Full timeExciting Opportunity for a Structural Investigation EngineerRPS Group is seeking a highly skilled Structural Investigation Engineer to join our Structures team. As a key member of our team, you will be responsible for conducting structural investigations and reporting on a range of building structures from residential to commercial.About the Role:This is an...