Technical Support Administrator

12 hours ago

grantham, United Kingdom IOM3 (Institute of Materials, Minerals & Mining) Full time
Job Description

IOM3 is the global organisation that provides membership for all individuals involved in the materials cycle. We work with scientists, engineers and sustainability professionals and from our offices in London and Grantham offer training and development, accreditation, including professional registration with the Science and Engineering Councils and the Society for the Environment, and the opportunity to be a part of an active support community of over 15,000 members worldwide.


IOM3 is looking for a Technical Community Administrator based in Grantham to work closely with the Head of Technical Community Support and the Business Support Team to help monitor and report on TC activity and help encourage a consistent approach. This is an office-based role with remote work on Fridays.


This role will report to the Head of Technical Community Support and involve working with a diverse mix of staff and members from all backgrounds, covering a wide range of disciplines served by IOM3.


This position would suit someone with an administrative background interested in the role materials, minerals, and mining play in policy and societal issues.

The ideal candidate is detail-oriented and has excellent organisation and communication skills, with some IT and CRM experience. You also can work on multiple projects simultaneously, take ownership of these and deliver on time while working as part of a team and developing relationships. A technical knowledge of materials, minerals, or any STEM-related discipline are appreciated but not necessary.


Responsibilities:

  • Support delivery of Technical Community objectives including production of technical content, events, professional development, policy and influence against current Terms of Reference and monitor developed metrics
  • Offering Technical Community support:
  • Review and update the TC webpages – both public and private and keep them active and fresh
  • Organising TC Leadership Team (TCLT) meetings as and when required, potentially attending some online or in-person
  • Liaising with TC groups and working with the Head of TC Support to provide coverage across all 22 TCs
  • Work with the Communication/PR Team to ensure TC activity is communicated to members
  • Supporting the Head of TCS at external events, etc
  • Working with Business Support Team, to manage and coordinate meetings, events, and building works within the Grantham hub, including meeting room set up, organising refreshments, locking and closing the building, and the first point of contact on-site for any building-related issues.

  • Don’t meet every requirement? Studies have shown that women, people of colour and those who are disabled (physical, invisible or neurodivergent conditions) are less likely to apply to jobs unless they meet every single qualification. IOM3 is a forward-looking, diverse and inclusive Institute, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may just be the right candidate for this or other roles. Should you need reasonable adjustments, please do not hesitate to contact to us make suitable arrangements.

    For more information or to apply please contact Collette Marriott, Director of Business Support collette.marriott@iom3.org by 10 October 2024.

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