Operations Manager

1 week ago

manchester, United Kingdom The Social PR Full time

About Us:

The Social PR is a creative agency, reinventing PR through experiential marketing & talent management. As a small but dynamic team, we are looking for an experienced  Operations Manager  to help refine and develop our operational processes while providing support to our growing PR and Talent teams. Ideally, you’ll have a background in PR, giving you a deep understanding of how our industry operates.


Key Responsibilities:

  • Team Management:  Provide efficient support to the PR and Talent teams, ensuring that all projects and tasks are completed on time and to the highest standard. You’ll help maintain an organised, productive workflow across the business.
  • Cultural Development:  Work closely with the Senior Leadership Team to foster a strong, positive company culture, ensuring team members feel supported, valued, and motivated to perform at their best.
  • Account Strategy & Project Leadership:  Contribute to shaping account strategies and lead key projects from initial planning to final execution. Your experience will be instrumental in driving successful outcomes for our clients.
  • Budget Oversight & Profitability:  Oversee client budgets to ensure profitability while maintaining a high standard of service delivery. Your financial acumen will help optimise the agency's profitability without compromising quality.
  • Optimise Team Structure & Planning:  Work to streamline the team structure and operational planning, ensuring that resources are allocated efficiently, and processes are optimised for maximum productivity.
  • Business Monitoring & Reporting:  Track ongoing revenue on a monthly basis. You’ll provide regular reporting and insights to the senior leadership team, helping to drive strategic decision-making.
  • Process Development & Adherence:  Ensure that all internal processes and systems are followed correctly, while continually identifying areas for development and improvement. You'll help build scalable systems to support the company's growth.
  • Support Business Growth Strategy:  Work closely with the Managing Director to develop and implement the overarching business growth strategy. You’ll play a key role in shaping the future of The Social PR.


What We’re Looking For:

  • Proven experience in operations, preferably within a PR, media, or talent management environment.
  • A strong understanding of the workings of a PR agency and the demands of client management.
  • Excellent organisational and leadership skills with the ability to optimise processes and team structures.
  • Strong commercial acumen, with the ability to oversee budgets and drive profitability.
  • A proactive, solutions-focused attitude with the ability to lead projects from start to finish.
  • Exceptional communication skills and the ability to manage multiple priorities.


Why Join The Social PR?

  • Be part of a forward-thinking, rapidly growing agency where you can make a real impact. As Operations Manager, you’ll play a crucial role in shaping the future of the company, supporting business growth, and optimising our day-to-day operations.

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