Technical Visitor Administrator
2 weeks ago
Company:
Our client is a well established Laboratory partner with a broad range of service offerings.
Location:
The role is based in Stevenage.
Role:
- Administration of Third-Party Contractors for all activities relating to equipment supported across the site and the daily management of all Third-Party Contractors carrying out work on laboratory equipment, ensuring that customer procedures are followed in relation to their Health and Safety whilst working on site.
- Responsible for the administration of the computerized Maintenance Management System (CMMS), ensuring the update and closure of work orders in order to meet and exceed agreed contractual metrics.
- Work in conjunction with third party contractors in order to maintain full compliance of work order closure as per compliance guidelines and in order to work towards contractual metrics.
- Act as a first point of contact for all Third Party Contractors on arrival at the site (and when required other R&D sites), ensuring that they are managed in line with prescribed procedures.
- Administer & manage all EHS & GXP induction in line with procedures for all Third Party prior to commencement of work.
- Through the use of specified tools manage the compliance of Third Party Engineer inductions to site.
- Ensure that for all Third Party Contractors working on site; a Risk Assessment and Method Statement is in place and a Permit to work completed with the co-operation of all departments for the area/job in which they are working on.
- Provide all Third Party contractors with appropriate documentation to complete work derived from CMMS database.
- Management of the calibration label procedure at site, ensuring that the LIS process is followed for all identified equipment.
- Perform security vetting checks on visiting third party contractors when required in line with site security procedures.
- Ensure all compliant documentation including, but not limited to, engineering service reports are stored and filed according to GxP and GDP practice.
- Reports any scheduling failures to the local scheduler and or customer (as required) in order to reschedule.
Your Background:
- Previous experience in a Laboratory or customer service environment a similar role.
- Excellent understanding of Customer Care.
- Knowledge or experience of Life Science Industry and G.xP preferred.
- Excellent written and verbal communication skills.
- Knowledge and understanding of EHS procedures.
- Experience of working with CMMS databases.
- Ability to multitask and prioritise own workload.
- Proficiency in Microsoft office packages, Excel, Word, PowerPoint, Outlook.
Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence.
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