Personal Injury Claims Specialist
9 hours ago
Job Overview
Carpenters Group seeks a highly skilled Personal Injury Claims Specialist to join our team. This role will involve handling litigated and non-litigated personal injury claims between £5,000 and £150,000 in an efficient and proactive manner.
Salary: The estimated annual salary for this position is around £50,000 - £70,000, depending on experience.
Key Responsibilities
- Manage a caseload of motor claims, with the aim of maximising damages for clients by identifying and pursuing all relevant heads of loss.
- Flag vulnerable clients and record the reasons for extra time, care, and attention.
- Obtain necessary evidence to establish liability and value quantum, following departmental practices.
- Carry out due diligence on clients, warning them about fraud and fundamental dishonesty at key stages.
- Instruct counsel, attend conferences, and hearings as needed.
- Ensure clear instructions are obtained from lay and/or Litigation Friend clients and that they are fully documented.
- Achieve targets related to WIP, fee income, settlements, closure, and issuing.
- Keep clients informed and up-to-date throughout the claim's life cycle through proactive communication.
- Send correct retainers and rates to clients, update costs estimates annually, and review retainer rates regularly.
- Scrutinise evidence for inconsistencies and discuss liability and/or quantum offers with relevant parties.
Requirements
- A Solicitor, ILEX qualified, or file handler with substantial experience in the personal injury field.
- A proven track record of running a successful caseload in a claimant personal injury environment.
- A good working knowledge of the CPR, relevant case law, and legislation, as well as experience progressing claims in a timely manner.
- Good IT skills, including a sound working knowledge of VF or a similar case management system and MS Office.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model
- Volunteering days to support charitable initiatives
- Matched Giving – up to £250 matched for personal charity fundraising
- Medicash cash plan
- My Medicash App
- Discounts and cash back on travel and shopping
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test
- Active network of Wellbeing Champions
- Training and development opportunities
- Funded social events
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