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Sunday Deputy Manager

2 months ago

Bath, Bath and North East Somerset, United Kingdom Dorothy House Full time

About the Role

We are seeking a highly motivated and organized Sunday Deputy Manager to join our team at Dorothy House. As a key member of our retail team, you will be responsible for supporting the store manager and ensuring the smooth operation of our Moorland Road store.

Key Responsibilities

  • Provide exceptional customer service and ensure a positive shopping experience for our customers.
  • Manage and motivate a team of volunteers to achieve sales targets and maintain high standards of customer service.
  • Ensure efficient stock control and rotation of all stock, maintaining a well-organized and visually appealing store environment.
  • Support with the training and development of volunteers, ensuring they have the skills and knowledge to provide excellent customer service and maintain high standards of cleanliness and tidiness.
  • Identify and recommend areas for improvement, contributing to the growth and success of our retail operation.
  • Deliver accurate and proper financial procedures, banking, and administration as required by Dorothy House.
  • Participate in education, training, development, and appraisal, and attend meetings as required.

Requirements

  • Good standard of Maths and English.
  • Strong team worker with the ability to motivate a team.
  • Excellent prioritization and organizational skills.
  • Customer-focused with an energetic and enthusiastic attitude.

Desirable Requirements

  • Experience working in retail or charity shop environments.
  • Experience within a management role.
  • Full UK driving license with access to a vehicle.

Benefits

  • Bonus scheme - a yearly bonus for our retail staff.
  • Generous holiday allowance for all roles, increasing with length of service.
  • Fantastic refer-a-friend scheme.
  • Excellent industry-leading training and development programs with many career development opportunities.
  • Pension with Life Assurance.
  • Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
  • Cycle to work scheme.
  • Employee Counselling and Mindful Employer Charter - providing our staff with information, advice, and support for those experiencing stress, anxiety, depression, or any other mental health conditions.
  • Simply Health - Providing insurance against certain everyday healthcare costs such as dental and optical treatments.