Team Leader

3 weeks ago

Ealing, Greater London, United Kingdom Hestia Housing Support Full time
About the Role

We are seeking an experienced and dedicated Team Manager to join our team at Hestia Housing Support. As a Team Manager, you will play a crucial role in our Mental Health & Complex Needs service, guiding our service users towards a path of empowerment and independence.

Key Responsibilities
  • Manage all aspects of client care, support, and accommodation, ensuring delivery of regulated activities in line with CQC regulations.
  • Ensure a consistent and high-quality client-centered and recovery-focused service, co-produced with service users, in accordance with Hestia's mission statement, values, and strategic objectives.
  • Maintain 'good' across all KLOEs as a minimum and strive for 'outstanding'.
  • Effectively manage and implement project operational policy within the relevant legislative framework.
  • Lead the delivery of the Registered Care Home within CQC regulations and as the Registered Manager.
  • Develop and update a live risk register, implementing mitigation actions and interventions, and reviewing the level of each identified risk on a regular basis.
Requirements
  • Attained level 5 in health and social care or equivalent.
  • Experience in leadership and management of a team, with the ability to motivate and empower the team to facilitate positive differences for people.
  • Demonstrable experience of managing services for people with complex mental health and understanding the challenges that may present.
  • Empathy for service users and the drive to be positive and assertive in support of recovery.
  • Managerial experience in recruitment, induction, supervision, appraisal, learning and development, as well as performance management.
  • High-quality housing management experience.
  • Experience in budgetary management and compliance with financial policies and procedures.
  • Experience in developing positive working relationships with key stakeholders, service users, family, placement officers, and a range of statutory, community, and voluntary partners.
  • The ability to communicate clearly, both verbally and in writing.
  • The ability to manage information, analyze performance, and practice in the team, and make recommendations for change.
  • Understanding of and the ability to implement good Equality, Diversity, Equity, and Inclusion practice.
About Hestia

Hestia is a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

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