Block Management Expert

4 days ago


London, Greater London, United Kingdom GKR International - Real Estate Talent Specialists Full time

At GKR International, we are seeking a highly skilled Block Manager to join our team in Richmond, London. This is an EXCLUSIVE & RETAINED ROLE, offering the right individual opportunities for professional development and growth within our dynamic property management company.

Job Summary

The ideal candidate will manage a portfolio of residential blocks, ensuring effective service charge management, compliance with leasehold regulations, and top-tier customer service. This role involves working closely with the maintenance team to diagnose problems, guide, and advise on long-term maintenance and capex strategy.

About You
  • We are looking for a proven Residential Block Manager with a strong understanding of service charges and leasehold management.
  • You will have a solid knowledge of relevant legislation, including the Landlord & Tenant Act and health and safety regulations.
  • A practical problem solver with excellent organizational and time-management skills is essential for this role.
  • Exceptional customer service and communication abilities are also required.
Key ResponsibilitiesService Charge Management:
  • Prepare and manage annual service charge budgets.
  • Ensure timely collection and reconciliation of service charge funds.
  • Handle financial queries from leaseholders and stakeholders.
Maintenance & Repairs:
  • Organize routine and emergency maintenance.
  • Conduct regular site inspections to ensure properties are well-maintained.
  • Manage relationships with contractors and suppliers, ensuring value for money and quality service.
Compliance & Risk Management:
  • Ensure properties comply with all relevant health and safety regulations.
  • Maintain accurate records and documentation in line with statutory requirements.
  • Coordinate fire risk assessments, health and safety audits, and insurance renewals.
AGMs & Leaseholder Engagement:
  • Organize and attend AGMs and residents' meetings.
  • Prepare agendas, minutes, and follow up on action points.
  • Provide excellent customer service, addressing leaseholder queries and concerns promptly.
Customer Service & Communication:
  • Act as the primary point of contact for residents, leaseholders, and freeholders.
  • Build strong relationships and ensure clear, consistent communication.
What We Offer
  • A competitive salary of £45,000 - £60,000 per annum, depending on experience.
  • Opportunities for professional development and training.
  • A supportive and collaborative working environment.


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