Server Infrastructure Specialist
1 week ago
About Ashurst Business Services Limited
Ashurst Business Services Limited is a leading global law firm with a rich history spanning over 200 years. We are proud of our heritage and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions, and governments in all areas of commercial law.
Department/Role Overview
As a Server Engineer, the primary focus of this role will be to provide 3rd line operational support within our IT - Platforms Infrastructure Team. You will work in a dynamic environment, handling both Business as Usual (BAU) and project-based tasks.
Main Responsibilities
- Monitor, manage, and proactively optimize all servers and infrastructure applications to ensure top-tier performance and availability.
- Ensure the effective management and maintenance of SAN infrastructure to ensure reliable and effective data storage solutions.
- Develop and implement automation scripts and tools, taking part in automation initiatives to enhance server management and streamline maintenance tasks.
- Adhere strictly to IT processes and procedures, especially regarding Change Control, Privileged Access Management, and system security, ensuring full compliance with regulatory requirements and internal policies.
- Resolve all logged incidents and service requests promptly, and support major incident activities, as well as problem, change, and configuration management processes.
- Collaborate with the Service Delivery team to manage escalations and resolve tickets effectively, ensuring high-quality service delivery.
- Participate in operational rotas to maintain environmental stability and proactively identify and address potential issues.
- Work closely with the global IT - Platforms Infrastructure Team to deliver seamless support across different regions and time zones to our user community.
Essential Skills and Experience
- Extensive experience with Microsoft Back Office products.
- Proficiency in Microsoft Active Directory 2016 and newer as well as familiarity with Entra ID.
- Experience with Windows Server versions.
- Knowledge of Microsoft clustering technology.
- Scripting skills with a focus on automating and streamlining server management processes (Powershell, Working with APIs, etc).
- Understanding of network fundamentals and protocols.
- Experience working in agile environments.
- Familiarity with ITIL principles and frameworks, experience with best practice adherence.
Desirable Skills and Experience
- Experience with automated deployment tools (e.g., SCCM, Intune).
- Experience with monitoring and performance tuning tools (e.g., li>
- Familiarity with incident response and disaster recovery planning.
- Understanding of vulnerability management with experience in remediation and risk management.
Background Checks
In order to comply with regulatory and client requirements, Ashurst Business Services Limited will undertake appropriate vetting of staff. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.
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