Telephony Operations Coordinator

2 weeks ago


London, Greater London, United Kingdom Manpower UK Ltd Full time
Job Description

The Telephony Operations Coordinator provides a professional operator service, acting as the common interface for internal and external callers within the Trust environment. This is a varied and challenging role that requires strong communication skills and the ability to work effectively under pressure.

Key Responsibilities
  • To adopt a flexible approach to customer and management requests as required.
  • You will work on a 5-week set rota, covering days, nights, and weekends in between the hours of 8am - 8am. Throughout the 5-week shift pattern it will average out at approximately £34,000 per annum (based on a 37-hour week).
  • To record daily log events and daily testing.

Salary: Approximately £34,000 per annum (based on a 37-hour week) + time and a half for Saturday shifts and double time for Sunday shifts.

What We Offer
  • Day to day supervision is provided by the Switchboard Services Manager or nominated member of the team.
  • Basic knowledge of IT/PC software packages is essential for this role.
  • Experience within a customer service position or within a telephony role is desirable.


  • London, Greater London, United Kingdom The Cadogan Clinic Full time

    We are looking for a talented Telephony Support Specialist to join our multi award-winning clinic. As a key member of our team, you will be responsible for delivering an outstanding patient experience using exceptional customer-service telephony and administrative skills.Overview of the ClinicThe Cadogan Clinic was co-founded by world-renowned plastic...


  • London, Greater London, United Kingdom China Telecom Europe Full time

    Job Title: Technical Operations CoordinatorIn this role, you will play a vital part in ensuring the smooth operation of our office systems and equipment. As a Technical Operations Coordinator at China Telecom Europe, you will be responsible for providing technical assistance to our staff, maintaining and configuring our VOIP telephony system, network...


  • London, Greater London, United Kingdom Konecta Full time

    About the JobWe are seeking an Enterprise Telephony Solutions Expert to join our team at Konecta. This is an exciting opportunity to work with a leading global service provider in customer management business process outsourcing.The successful candidate will be responsible for troubleshooting and triaging 3rd line faults, ensuring all customer SLAs and...


  • London, Greater London, United Kingdom Vodafone Full time

    Unlock Your PotentialVodafone UK is revolutionizing the way people connect and thrive in a digital world. As an Application Development Specialist, you will play a pivotal role in delivering telephony solutions that meet customer needs.Key AccountabilitiesDesign and integrate custom applications on Voice & Contact Centre Platforms, ensuring timely delivery...


  • London, Greater London, United Kingdom Onyx-Conseil Full time

    Opportunity SummaryEnterprise Telephony Expert needed for ASAP consultancy role. Focus on configuring Cisco Unified Border Element (CUBE), implementing transcoding requirements, and hardening the device. Strong technical skills and Cisco certification required.This is a challenging opportunity for an experienced engineer looking to apply their skills in a...


  • London, Greater London, United Kingdom Camino Partners Ltd Full time

    Camino Partners Ltd: Operations ExecutiveWe are seeking an experienced and proactive Operations Executive to join our team. The successful candidate will work closely with the Senior Operations Manager to ensure smooth operations, oversee key functions, and drive growth.Main Responsibilities:Manage office standards, including kitchen stock, cleanliness, and...


  • London, Greater London, United Kingdom Camino Partners Ltd Full time

    Job DescriptionAs an Operations Executive with Camino Partners Ltd, you will be responsible for ensuring the smooth day-to-day operations of our office. This includes managing kitchen stock, cleanliness, and rota, as well as overseeing cleaning suppliers.Key ResponsibilitiesManage office standards, including kitchen stock, cleanliness, and maintenance.Handle...


  • London, Greater London, United Kingdom Camino Partners Ltd Full time

    Camino Partners Ltd is seeking a highly organized and proactive Operations Executive to join their team in Central London.Job DescriptionThe ideal candidate will work closely with the Senior Operations Manager to ensure smooth operations, oversee key functions, and drive growth.Main Responsibilities:Manage office standards, including kitchen stock,...


  • London, Greater London, United Kingdom Motability Operations Full time

    Motability Operations is a leading provider of services in the Automotive/Mobility Sector. We are seeking a highly skilled Public Affairs Coordinator to join our team. In this role, you will support the development of relationships with industry and disability groups, coordinate events, and work with various teams to provide situational awareness of the...

  • Tender Coordinator

    6 days ago


    London, Greater London, United Kingdom Staffline Operations Full time

    We operate at more than 350 customer sites across England, Scotland and Wales, offering numerous opportunities for growth and development.Why Choose Us?As the UK's leading provider of flexible, temporary and permanent workforce solutions, we enable over 28,000 people into good work every day.Salary Information:The estimated annual salary for this role is...


  • London, Greater London, United Kingdom Motability Operations Full time

    We are seeking a highly skilled Media and Communications Coordinator to join our team at Motability Operations. As a leading provider of mobility solutions, we require a talented professional to support the delivery of our corporate communications and PR strategy.The successful candidate will be responsible for coordinating all media and communications...


  • London, Greater London, United Kingdom PPHE Hotel Group Full time

    Job Summary:We are seeking a highly skilled Full-Time IT Network Operations Manager to join our team. As a key member of our IT department, you will be responsible for designing, managing, and providing support for our Internet/Wi-Fi network infrastructure and IP Telephony systems.About the RoleYou will be responsible for managing, supporting, and developing...


  • London, Greater London, United Kingdom Bank of America Full time

    Senior Operations Consultant Job Description:The Bank of America is seeking a highly skilled Senior Operations Consultant to join our team. As a senior consultant, you will play a key role in leading the design, development, and implementation of complex products, systems, processes, and services in an operations environment. The ideal candidate will have 3+...


  • London, Greater London, United Kingdom Camino Partners Ltd Full time

    We are looking for a skilled Operations Executive to contribute to the success of Camino Partners Ltd in Central London. The selected candidate will play a vital role in maintaining daily operations, managing administrative tasks, and fostering a productive work environment.Primary Responsibilities:Manage office upkeep, including supplies, cleanliness, and...


  • London, Greater London, United Kingdom Motability Operations Careers Full time

    Job SummaryMotability Operations Careers is seeking a highly skilled Industry Relations Coordinator to join their team in London, reporting directly to the Head of Public Affairs and Stakeholder Engagement.About the RoleThis is a crucial position in a growing team, requiring the ability to represent Motability Operations externally, working closely with the...


  • London, Greater London, United Kingdom PPHE Hotel Group Full time

    **The Role**We are looking for an experienced Senior Network Specialist to manage and develop our Wi-Fi network and IP telephony platforms across all properties. As a key member of our IT team, you will be responsible for designing, managing, and supporting our internet/Wi-Fi network infrastructure and IP Telephony systems.You will work closely with our...


  • London, Greater London, United Kingdom 00002 Citibank, N.A. Full time

    Job Description:Citibank, N.A. is seeking a highly skilled IT Operations Coordinator to join our team in San Antonio, Texas. As an integral member of our IT operations team, you will play a vital role in ensuring the smooth operation of our systems and infrastructure.This position offers a competitive salary range of $70,000 - $106,000 per annum, depending...


  • London, Greater London, United Kingdom Finnpartners Full time

    Finn Partners seeks a dedicated Operations Coordinator to support the execution of complex projects. This role involves coordinating approvals, finalisation processes, and ensuring high-quality deliverables that meet or exceed client expectations.The estimated annual salary for this position is $100,000 - $160,000, based on industry standards.You will work...


  • London, Greater London, United Kingdom PRS Full time

    About the Opportunity:PRS is seeking an experienced Operations Coordinator to join our team. The successful candidate will be responsible for coordinating and supporting the operations team, ensuring the smooth delivery of our services. This role requires excellent communication skills, attention to detail, and the ability to work well under pressure. If you...


  • London, Greater London, United Kingdom Motability Operations Ltd Full time

    Are you a motivated and detail-oriented individual looking for a new challenge? Do you have a passion for compliance and regulatory affairs? We are seeking a Regulatory Affairs Coordinator to join our team at Motability Operations Ltd.In this role, you will play a key part in ensuring our company's compliance with regulatory requirements, including the...