Visitor Support Specialist
2 weeks ago
This exciting opportunity as a Technical Visitor Administrator is available at CK Group in Stevenage. The successful candidate will be responsible for managing third-party contractors, ensuring compliance with health and safety procedures, and administering computerized maintenance management systems.
Key Tasks- Manage third-party contractor activities, adhering to customer procedures and health and safety protocols.
- Update work orders in our computerized maintenance management system (CMMS), aiming to meet and exceed contractual metrics.
- Work collaboratively with third-party contractors to ensure compliance with work order closure guidelines and contractual requirements.
- Be the primary point of contact for third-party contractors upon arrival at the site, guiding them through prescribed procedures and protocols.
- Evaluate risk assessments and method statements for third-party contractors working on site, ensuring a Permit to Work is completed with departmental co-operation.
- Support third-party contractors in completing their tasks using documentation from the CMMS database.
- Develop and implement effective calibration label procedures at the site, adhering to the Laboratory Information System (LIS) process for identified equipment.
- Conduct security vetting checks on visiting third-party contractors according to site security procedures.
- Maintain accurate documentation storage and filing practices, including engineering service reports, according to GxP and GDP standards.
- Previous experience in a laboratory or customer service environment with similar roles.
- Excellent understanding of customer care principles.
- Knowledge or experience in the Life Science Industry and G.xP preferred.
- Strong written and verbal communication skills.
- Knowledge and understanding of EHS procedures.
- Experience working with CMMS databases.
- Ability to multitask and prioritize workload efficiently.
- Proficiency in Microsoft Office packages, including Excel, Word, PowerPoint, and Outlook.
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Technical Visitor Support Specialist
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