Associate Product Operations Specialist

3 weeks ago

Edinburgh, Edinburgh, United Kingdom Moody's Full time
About the Role

We are seeking a highly skilled and detail-oriented Insurance Operations Analyst to join our team at Moody's. As a key member of our Insurance Operations function, you will play a critical role in providing support and assistance with the business-related operational aspects of our Insurance products.

Key Responsibilities
  • Client Onboarding and Support: Utilize our customer relationship management (CRM) system, Salesforce, to monitor sales orders and ensure clients have access to our software and receive their contractual deliveries.
  • Delivery and Revenue Recognition: Complete delivery records for revenue recognition, add future client deliveries to the schedule, and document client interactions and transaction details.
  • Reporting and Insights: Run reports to generate insights for key management or financial data to understand business performance across all insurance product lines.
  • Client Service and Support: Provide exemplary customer care by following up on product queries, access issues, and user change requests submitted as support cases from internal and external clients.
  • Process Improvement: Identify and feed back to management any potential issues with or improvements to existing operational processes.
Requirements
  • Education: Undergraduate/first-level degree in Finance/Accounting, Business Administration/Management, or a similar related field.
  • Experience: Experience in a customer service, administration, business/IT Support, or Operations role, providing quality support for internal and/or external clients with a strong focus on attention to detail and accuracy.
  • Skills: Excellent communication skills, fluency in English (both spoken and written), and competency in at least one other European language is advantageous but not required.
  • Technical Skills: Strong knowledge of Microsoft Office, knowledge of data analysis tools/techniques such as Power Bi, Tableau/Oracle is desirable but not essential.
About Moody's

Moody's is an equal opportunity employer. We are committed to creating an inclusive environment where everyone feels welcome to be who they are. We strive to turn today's risks into tomorrow's opportunities by fostering a culture of innovation, collaboration, and continuous learning.

  • Head of Product Leadership

    5 days ago

    Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    About The RoleA new leadership opportunity has arisen in our Technology team, where you will play a pivotal role in transforming Motability Operations into a Product-led organisation. As the Head of Product, you will be responsible for driving the overall product strategy, managing the product budget, and overseeing the development of technology products...

  • Head of Product Leadership

    5 days ago

    Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    About The RoleA new leadership opportunity has arisen in our Technology team, where you will play a pivotal role in transforming Motability Operations into a Product-led organisation. As the Head of Product, you will be responsible for driving the overall product strategy, managing the product budget, and overseeing the development of technology products...

  • Head of Product Leadership

    5 days ago

    Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    About The RoleA new opportunity has arisen for a seasoned product leader to join our Technology leadership team as the Head of Product. This is a pivotal role responsible for driving the transformation of Motability Operations into a product-led organisation. The successful candidate will be responsible for managing the overall tech product budget, leading...

  • Head of Product Leadership

    5 days ago

    Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    About The RoleA new opportunity has arisen for a seasoned product leader to join our Technology leadership team as the Head of Product. This is a pivotal role responsible for driving the transformation of Motability Operations into a product-led organisation. The successful candidate will be responsible for managing the overall tech product budget, leading...

  • Product Director

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    About The RoleA new leadership position in our Technology department, the Head of Product is a critical role responsible for transforming MO into a Product-driven organisation. This includes managing the overall tech Product budget, leading the tech product domain teams across MO, and overseeing the strategy and management of technology products across...

  • Head of Product Development

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    About The RoleA new leadership position in our Technology department, the Head of Product is a key role responsible for transforming MO into a Product-driven organisation. This includes managing the overall tech Product budget, leading the tech product domain teams across MO, and overseeing the strategy and management of technology products across MO.The...

  • Senior Product Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    About The RoleA new leadership position in our Technology department, the Head of Product is a critical role responsible for transforming MO into a Product-driven organisation. This includes managing the overall tech Product budget, leading the tech product domain teams across MO, and overseeing the strategy and management of technology products across...

  • Associate Specialist

    5 days ago

    Edinburgh, Edinburgh, United Kingdom RoslinCT Full time

    Associate Principal Technology Transfer Specialist - Cell and Gene TherapyAt RoslinCT, we are seeking a highly skilled and experienced Associate Principal Technology Transfer Specialist to join our team in Edinburgh BioQuarter. As a key member of our Cell and Gene Therapy department, you will play a critical role in the development and implementation of...

  • Associate Specialist

    5 days ago

    Edinburgh, Edinburgh, United Kingdom RoslinCT Full time

    Associate Principal Technology Transfer Specialist - Cell and Gene TherapyAt RoslinCT, we are seeking a highly skilled and experienced Associate Principal Technology Transfer Specialist to join our team in Edinburgh BioQuarter. As a key member of our Cell and Gene Therapy department, you will play a critical role in the development and implementation of...

  • Associate Product Operations Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Moody's Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Insurance Operations Analyst to join our team at Moody's. As a key member of our Insurance Operations function, you will play a critical role in providing support and assistance with the business-related operational aspects of our Insurance products.Key ResponsibilitiesClient Onboarding and...

  • Associate Product Operations Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Moody's Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Insurance Operations Analyst to join our team at Moody's. As a key member of our Insurance Operations function, you will play a critical role in providing support and assistance with the business-related operational aspects of our Insurance products.Key ResponsibilitiesClient Onboarding and...

  • Project Analyst Associate

    5 days ago

    Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full time

    Job Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.Key Responsibilities:Track workstream...

  • Project Analyst Associate

    5 days ago

    Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full time

    Job Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.Key Responsibilities:Track workstream...

  • Operational Risk Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom JP Morgan Chase Bank, National Association Full time

    About the RoleWe are seeking a highly skilled Operational Risk Specialist to join our team at JP Morgan Chase Bank, National Association. As an Operational Risk Specialist, you will play a critical role in identifying, assessing, and mitigating operational risks across our organization.Key ResponsibilitiesConduct Risk Assessments: Conduct thorough risk...

  • Operational Risk Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom JP Morgan Chase Bank, National Association Full time

    About the RoleWe are seeking a highly skilled Operational Risk Specialist to join our team at JP Morgan Chase Bank, National Association. As an Operational Risk Specialist, you will play a critical role in identifying, assessing, and mitigating operational risks across our organization.Key ResponsibilitiesConduct Risk Assessments: Conduct thorough risk...

  • Associate Specialist

    2 days ago

    Edinburgh, Edinburgh, United Kingdom RoslinCT Full time

    Associate Principal Technology Transfer Specialist - Cell and Gene TherapyAt RoslinCT, we are a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people's lives.We are seeking a highly skilled Cell and Gene Therapy - Technology Transfer Specialist to join our team.Provide...

  • Associate Specialist

    2 days ago

    Edinburgh, Edinburgh, United Kingdom RoslinCT Full time

    Associate Principal Technology Transfer Specialist - Cell and Gene TherapyAt RoslinCT, we are a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people's lives.We are seeking a highly skilled Cell and Gene Therapy - Technology Transfer Specialist to join our team.Provide...

  • Junior Product Operations Specialist

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Moody's Full time

    Become a part of Moody's where we foster a collaborative atmosphere that encourages idea sharing, innovative thinking, and meaningful engagement with both colleagues and clients.Position Overview:As a Junior Product Operations Specialist, your primary focus will be to assist in the operational management of our Insurance offerings. This position provides...

  • Junior Product Operations Specialist

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Moody's Full time

    Become a part of Moody's team where we are committed to fostering a diverse and inclusive workplace that encourages innovative thinking and meaningful communication.Position Overview:As a Junior Product Operations Specialist, your primary focus will be to assist in the operational management of our Insurance offerings. This position presents opportunities...

  • Project Analyst Associate

    2 days ago

    Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full time

    Job Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.About the RoleThe Associate Project...