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Service Coordinator

2 months ago

Hengoed, Caerphilly County Borough, United Kingdom Umbrella Cymru Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Service Coordinator. This is an exciting opportunity to work in a fast-paced environment and contribute to the delivery of high-quality services to our clients.

Key Responsibilities
  • Coordinate the provision of services to clients and professionals
  • Act as a point of contact for team members, clients, and professionals
  • Coordinate and attend events to promote our services
  • Provide administrative support for local and national projects
  • Maintain accurate and up-to-date records of all work undertaken
  • Manage multiple inboxes and correspondence
  • Produce statistical reports from service data
  • Coordinate volunteer networks
  • Research and provide accurate information as required
  • Liaise with other service providers to maintain a directory of services
  • Record and produce minutes of meetings
  • Provide administrative and secretarial support for projects and corporate services
Requirements
  • Excellent communication and interpersonal skills
  • Excellent time management and organizational skills
  • Ability to adapt and embrace change
  • Excellent computer and ICT skills
  • Ability to understand and accurately record comprehensive information
  • Effective ability to work on own initiative as well as part of a team
  • Valid UK driving license and access to a vehicle
Desirable Qualifications
  • Experience and knowledge of gender and sexual transition processes
  • Knowledge of criminal justice processes
  • Project management qualifications
  • Experience of providing administrative support
  • Ability to read, write, and speak Welsh