Housekeeping Team Lead

7 days ago


Cambridge, Cambridgeshire, United Kingdom Excelcare Holdings Full time

About the Role:

As a Senior Housekeeper at Excelcare Holdings, you will be part of a compassionate and welcoming team. Your key responsibilities will include supervising and supporting the Housekeeping Team, ensuring that bedrooms, bathrooms, and communal areas are cleaned to a high standard at all times. You will also be responsible for coaching and mentoring the team, ensuring they have the tools and training to undertake their role.

Key Responsibilities:

  • Supervise and support the Housekeeping Team.
  • Regular cleaning rotas to ensure that bedrooms, bathrooms and communal areas are cleaned to a high standard at all times.
  • Work alongside the team as and when required to complete tasks.
  • Coach and mentor the team ensuring they have the tools and training to undertake their role.
  • Organise and plan staff rotas taking into consideration holidays booked and ensure that adequate team members are always on site.
  • Ensure deep cleans are undertaken as required on a rota basis to include floors, soft furnishing, fixtures, fittings, windows and walls.
  • Ordering of supplies.
  • Ensure cleaning equipment is safely used and kept in good working condition.
  • Comply with COSHH and Infection Control Regulations.
  • Engage in meaningful activities with residents as part of the role and promote independence, choice, dignity and respect at all times.

Requirements:

  • A kind, compassionate approach.
  • Excellent communication and customer facing skills.
  • Ability to work independently and as part of a team.
  • Good time management and organisation skills.
  • Flexibility, enthusiasm and a good sense of humour.
  • An eye for detail and the ability to juggle priorities.
  • Previous experience in a housekeeping role - desirable.

What We Offer:

  • 5.6 Weeks Annual Leave.
  • Free on-site parking.
  • Enhanced bank holiday pay.
  • Annual salary review.
  • Refer a Friend Scheme rewarding £500 for every person you refer.
  • DBS certificate paid by Excelcare.
  • Comprehensive induction programme.
  • Funded qualifications via the apprenticeship programme (where required).
  • Paid uniform.
  • Employee of the month - £100 for outstanding contribution.
  • Team appreciation week.


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