Housekeeping Team Lead
7 days ago
About the Role:
As a Senior Housekeeper at Excelcare Holdings, you will be part of a compassionate and welcoming team. Your key responsibilities will include supervising and supporting the Housekeeping Team, ensuring that bedrooms, bathrooms, and communal areas are cleaned to a high standard at all times. You will also be responsible for coaching and mentoring the team, ensuring they have the tools and training to undertake their role.
Key Responsibilities:
- Supervise and support the Housekeeping Team.
- Regular cleaning rotas to ensure that bedrooms, bathrooms and communal areas are cleaned to a high standard at all times.
- Work alongside the team as and when required to complete tasks.
- Coach and mentor the team ensuring they have the tools and training to undertake their role.
- Organise and plan staff rotas taking into consideration holidays booked and ensure that adequate team members are always on site.
- Ensure deep cleans are undertaken as required on a rota basis to include floors, soft furnishing, fixtures, fittings, windows and walls.
- Ordering of supplies.
- Ensure cleaning equipment is safely used and kept in good working condition.
- Comply with COSHH and Infection Control Regulations.
- Engage in meaningful activities with residents as part of the role and promote independence, choice, dignity and respect at all times.
Requirements:
- A kind, compassionate approach.
- Excellent communication and customer facing skills.
- Ability to work independently and as part of a team.
- Good time management and organisation skills.
- Flexibility, enthusiasm and a good sense of humour.
- An eye for detail and the ability to juggle priorities.
- Previous experience in a housekeeping role - desirable.
What We Offer:
- 5.6 Weeks Annual Leave.
- Free on-site parking.
- Enhanced bank holiday pay.
- Annual salary review.
- Refer a Friend Scheme rewarding £500 for every person you refer.
- DBS certificate paid by Excelcare.
- Comprehensive induction programme.
- Funded qualifications via the apprenticeship programme (where required).
- Paid uniform.
- Employee of the month - £100 for outstanding contribution.
- Team appreciation week.
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