Housekeeping Team Lead

1 week ago

Cambridge, Cambridgeshire, United Kingdom Excelcare Holdings Full time

About the Role:

As a Senior Housekeeper at Excelcare Holdings, you will be part of a compassionate and welcoming team. Your key responsibilities will include supervising and supporting the Housekeeping Team, ensuring that bedrooms, bathrooms, and communal areas are cleaned to a high standard at all times. You will also be responsible for organizing and planning staff rotas, taking into consideration holidays booked and ensuring that adequate team members are always on site.

Key Responsibilities:

  • Supervise and support the Housekeeping Team.
  • Regular cleaning rotas to ensure that bedrooms, bathrooms and communal areas are cleaned to a high standard at all times.
  • Work alongside the team as and when required to complete tasks.
  • Coach and mentor the team ensuring they have the tools and training to undertake their role.
  • Organise and plan staff rotas taking into consideration holidays booked and ensure that adequate team members are always on site.
  • Ensure deep cleans are undertaken as required on a rota basis to include floors, soft furnishing, fixtures, fittings, windows and walls.
  • Ordering of supplies.
  • Ensure cleaning equipment is safely used and kept in good working condition.
  • Comply with COSHH and Infection Control Regulations.
  • Engage in meaningful activities with residents as part of the role and promote independence, choice, dignity and respect at all times.

Requirements:

  • A kind, compassionate approach.
  • Excellent communication and customer facing skills.
  • Ability to work independently and as part of a team.
  • Good time management and organisation skills.
  • Flexibility, enthusiasm and a good sense of humour.
  • An eye for detail and the ability to juggle priorities.
  • Previous experience in a housekeeping role - desirable.

What We Offer:

  • 5.6 Weeks Annual Leave.
  • Free on-site parking.
  • Enhanced bank holiday pay.
  • Annual salary review.
  • Refer a Friend Scheme rewarding £500 for every person you refer.
  • DBS certificate paid by Excelcare.
  • Comprehensive induction programme.
  • Funded qualifications via the apprenticeship programme (where required).
  • Paid uniform.
  • Employee of the month - £100 for outstanding contribution.
  • Team appreciation week.

About Excelcare Holdings:

Excelcare Holdings is a family-owned Care Home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. By joining us, you will become one of the 'family' and in return for your dedication and hard work, you can expect a rewarding and challenging role in a supportive environment.

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