Deputy Manager
1 week ago
We are seeking a highly motivated and experienced Deputy Manager to join our team at Tenpin. As a key member of our management team, you will play a vital role in ensuring our customers have an exceptional experience when visiting our centres.
Key Responsibilities- Assume day-to-day responsibility for the operational management of the centre, ensuring seamless delivery of our services and products.
- Lead by example, fostering a culture that prioritizes customer satisfaction and team collaboration.
- Support the General Manager in achieving sales, profit, and growth targets, while driving the development and growth of our people.
- Deputize in the absence of the General Manager, ensuring continuity and excellence in our operations.
- Take ownership of your training and development, with a focus on growing into the future role of General Manager.
- Contribute to the achievement of all budgets, targets, and KPIs, while providing support to the team in various departments as needed.
- Ensure compliance with all policies, procedures, controls, and regulatory requirements on a daily basis.
- A minimum of 1 year's experience in a management role, preferably within the leisure, hospitality, or retail sectors.
- Passion for delivering exceptional customer service and a proven track record of success in this area.
- Experience in leading and developing large teams, with a focus on talent development and growth.
- Determination, enthusiasm, and patience, with a strong desire to progress and take on new challenges.
- Industry-leading bonus scheme and enhanced holiday entitlement.
- Comprehensive benefits package, including enhanced maternity, paternity, and adoption leave.
- Tenpin Treats - retailer discounts, Smart Tech, and Best Doctors.
- Free bowling for family and friends, as well as free food when working 6 hours or more.
- Medicash Health Care Cash Back Scheme and Employee Assistance Programme.
- Free counselling and life assurance - 4 x annual salary.
- A day off for your birthday and long service awards.
If you are looking for a career that offers opportunities for growth and development, then Tenpin is an excellent choice. We recognize great people contribute to great success, and we are committed to helping our team members achieve their full potential.
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