Security and Resident Liaison Specialist
6 days ago
About Cobalt Consulting (UK) Ltd:
We are a professional services company providing security solutions to residential developments in south west London.
Job Summary:
This role is for an experienced Security and Resident Liaison Specialist to join our team at a prestigious residential development. The successful candidate will be responsible for ensuring the security and well-being of residents, contractors, and colleagues, while providing exceptional customer service and safeguarding support.
Key Responsibilities:
- First Point of Contact: Respond promptly and professionally to resident queries, concerns, and requests, demonstrating a high level of empathy and understanding.
- Access Control: Monitor and control access to the building, ensuring that only authorized individuals enter the premises.
- CCTV Monitoring: Regularly review CCTV footage to identify potential security risks and take proactive measures to prevent incidents.
- Patrols and Checks: Conduct regular patrols and health and safety checks throughout the building and grounds to ensure a secure and safe environment.
- Vulnerable Resident Awareness: Identify and provide additional support to vulnerable residents, working closely with colleagues to ensure their needs are met.
- Health and Safety Champion: Promote and enforce health and safety regulations within the building, ensuring that all staff and contractors adhere to best practices.
Salary: The salary for this role is £40,000 - £50,000 per annum, depending on experience.
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