Learning and Development Coach

1 month ago

London, Greater London, United Kingdom Moss Full time
About Us:

Moss is a leading menswear brand that has been styling individuals for moments that matter for over 170 years. We're not just a brand, we're a partner for everyone, all the time. Our vision is to be admired for our craft, experience, and sustainability.

Job Description:

We're seeking a highly skilled Learning and Development Coach to join our team. As a key member of our retail network, you'll be responsible for delivering dynamic and effective training to our colleagues.

Your main objective will be to enhance our brand and product knowledge, making a significant impact on our team's success. You'll champion outstanding in-store experiences, prioritizing colleague needs, and facilitating their continuous development, both in-store and at the head office.

You'll proactively support colleagues on the shop floor, guiding selling opportunities, and enhancing training experiences to elevate their skills. You'll collaborate with the L&D Manager on new initiatives, embedding and evaluating them, and actively participating in the training and development of all colleagues.

You'll foster a commercially focused approach, supporting colleagues in achieving sales and service targets and identifying opportunities for store performance enhancement. You'll lead the delivery of engaging and memorable training on the Moss brand, ensuring compliance with safety and security protocols.

You'll utilize a variety of methods to create impactful learning experiences, supporting the development of learners and producing high-quality learning materials. Regularly, you'll collaborate with the L&D Manager to identify and prioritize areas of focus, ensuring alignment with business goals.

Requirements:
  • Proficient in Microsoft Office Suite, particularly in Excel and PowerPoint.
  • Experience with designing and delivering engaging learning and development programs.
  • Experience in conducting training needs analysis and developing tailored training solutions.
  • Knowledge of various training methodologies and tools, including digital and interactive platforms.
  • Understanding of retail operations and sales strategies, to provide relevant and impactful training.
Benefits:
  • 70% discount across all our stores.
  • Financial support for commuting through our Season Ticket Loan scheme.
  • Encouragement of eco-friendly travel through our Cycle to Work Scheme.
  • Discounted Gym Membership with PureGym.
  • Access to our Life Insurance scheme.
  • An online learning platform for skill enhancement through Moss Learning.
  • Easy access to colleague benefits, recognition, wellbeing, and company updates through our Employee Hub.
Work Arrangements:

Our Hybrid Work Policy requires a minimum of 3 days for store visits/traveling and 2 days working from home.

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