Repair Operations Manager
3 weeks ago
Repairs Coordinator Role
The Repairs Coordinator is the primary point of contact for repairs, ensuring seamless communication with customers throughout the repair process. This role oversees escalated or high-risk cases from start to finish, working closely with other teams and customers to resolve complaints efficiently.
Key Responsibilities:
- Customer Liaison: Serve as the main point of contact for repairs, keeping customers informed about the status of their issues.
- Cases Management: Oversee escalated or high-risk cases from start to finish, collaborating with other teams and customers to ensure timely resolution.
- Collaboration and Support: Work with colleagues, contractors, and suppliers to deliver an effective repairs service, prioritizing customer satisfaction.
- Surveyor Visits and Access: Book surveyor visits and manage access to customer properties, ensuring smooth and efficient processes.
- Decant Management: Manage short-term decants, keeping customers informed about larger repairs projects and agreeing long-term programmes of works in consultation with customers and contractors.
- Budget Oversight: Monitor spend across all repair budgets, reporting progress to management and identifying areas for improvement.
- Performance Analysis: Analyze performance data, highlighting trends and opportunities for service enhancement.
- Contractor Setup and Order Management: Ensure new contractors are set up correctly and proactively manage the repairs purchase order process.
- Tasks Management: Review and monitor tasks for the team, utilizing digital systems to track progress and maintain accurate audit data.
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Operations Manager
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeJob Title: Operations Manager - Housing Repairs">About the Job:">We are seeking an experienced Operations Manager to lead our housing repairs operations team. As a key member of our organization, you will play a vital role in ensuring the smooth delivery of repair services to our clients.">Main Responsibilities:">">Oversee the planning and coordination of...
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Repair Operations Coordinator
3 weeks ago
Teddington, Greater London, United Kingdom Fortus Recruitment Full timeJob OverviewWe are currently seeking a skilled Repairs Planner to join our team in Kingston. This role requires a strong planner/scheduler with experience in social housing contracts, specifically focused on coordinating repairs and maintenance.This is an excellent opportunity for an individual who can effectively manage daily tasks, prioritize jobs, and...
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Repair Operations Coordinator
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeJob SummaryBuild Recruitment is seeking a skilled Repair Operations Coordinator to join their team. In this pivotal role, you will be responsible for planning and scheduling repairs across multiple locations, ensuring seamless execution of tasks.This is an exciting opportunity for a motivated individual to develop their skills in operational management,...
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Repair Operations Manager
3 weeks ago
Teddington, Greater London, United Kingdom Reccom Limited Full timeAbout UsReccom Limited is a dynamic company that values innovation and excellence. Our team is dedicated to delivering top-notch services to our clients, and we are looking for like-minded individuals to join us.We believe in fostering a positive work environment that encourages collaboration and growth. As a Repair Operations Manager, you will play a...
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Repair Operations Coordinator
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeJob OverviewWe are seeking a skilled Repair Operations Coordinator to join our team at Build Recruitment. In this pivotal role, you will be responsible for coordinating the delivery of housing repair services.The ideal candidate will have experience within housing repairs and scheduling engineer diaries. They must also possess strong organisational and time...
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Repairs Coordinator
4 weeks ago
Teddington, Greater London, United Kingdom CV-Library Full timeJob Title:Repairs PlannerAbout the Role:We are seeking a highly organized and communicative Repairs Planner to join our team at Build Recruitment. As a key member of our operations team, you will be responsible for scheduling work for operatives to attend properties and undertake repairs.Key Responsibilities:Plan and schedule work for operatives to ensure...
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Housing Repair Scheduling Manager
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeAbout the RoleThis is an exciting opportunity to work as a Housing Repair Scheduling Manager with Build Recruitment. As part of our team, you will play a crucial role in ensuring the smooth operation of our housing repair services.Your key responsibilities will include planning and coordinating the daily schedules of operatives, handling inquiries from...
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Operations Manager
2 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeJob Summary:A highly organized and communicative Operations Manager is sought to join a dynamic team in the housing repairs sector. This full-time office-based position involves planning, scheduling, and coordinating the work of operatives and sub-contractors. The successful candidate will have experience in housing repairs, diary scheduling, and strong...
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Housing Repairs Operations Specialist
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Teddington, Greater London, United Kingdom Build Recruitment Full timeJob Description:Are you a highly organized and detail-oriented individual looking for a challenging role? We are seeking an experienced operative scheduling coordinator to join our team!About the Role:This is a full-time position that involves planning and coordinating the daily activities of approximately 15-20 operatives. You will be responsible for...
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Repairs Coordinator
3 weeks ago
Teddington, Greater London, United Kingdom Fortus Recruitment Full timeFortus Recruitment Group Limited specialises in placing professionals within the repairs & maintenance industry. Job Title: Repairs CoordinatorWe are working on behalf of a Housing association. My client is looking for an experienced professional to coordinate repairs and maintenance in Kingston.This role requires a strong planner/scheduler with a background...
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Repair Scheduling Specialist
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeJob Title: Repair Scheduling Specialist">About the Job:">We are seeking a highly skilled Repair Scheduling Specialist to join our team. As a key member of our housing repairs operations, you will play a vital role in ensuring the efficient delivery of repair services to our clients.">Main Responsibilities:">">Coordinate the daily schedules of up to 20...
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Repair Planning Specialist
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeBecome part of our dynamic team at Build Recruitment as a Repair Planning Specialist. In this role, you will play a critical part in scheduling operatives for repairs, managing incoming requests, and ensuring seamless communication with clients and operatives.About the JobThis position involves handling daily calls from residents, operatives, and staff,...
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Housing Repairs Coordinator
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeHiring Details:We're seeking an experienced Housing Repairs Coordinator to join our team at Build Recruitment Limited. As a key member of our operations team, you'll play a vital role in ensuring the smooth delivery of services to our clients. You'll be responsible for planning operative diaries, managing enquires, and allocating works effectively. If you...
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Housing Repairs Scheduler
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeWe are currently seeking a highly organized and detail-oriented Housing Repairs Scheduler to join our team. As a key member of our operations team, you will play a vital role in coordinating repair schedules, managing communications with clients and operatives, and maintaining accurate records. This is an excellent opportunity to develop your skills in...
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Repairs and Maintenance Planning Specialist
2 weeks ago
Teddington, Greater London, United Kingdom Fortus Recruitment Full time**Job Overview:** Fortus Recruitment Group Limited is currently recruiting for a Repairs Planner to join their team in Kingston. This role offers an excellent opportunity for a skilled Planner/Scheduler to utilize their experience in social housing repair planning.Key Responsibilities:Coordinate repairs and maintenance tasks.Manage operative's schedules and...
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Operative Scheduling Manager
4 weeks ago
Teddington, Greater London, United Kingdom CV-Library Full timeAbout the Role:We are looking for a skilled Operative Scheduling Manager to join our team at Build Recruitment. The successful candidate will have excellent organizational and time management skills and be able to multitask effectively.Key Responsibilities:Effective use of our in-house system to actively schedule available operatives and sub-contractors to...
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Social Housing Repair Scheduler
3 weeks ago
Teddington, Greater London, United Kingdom Fortus Recruitment Full time**About Us:** Fortus Recruitment Group Limited is a recruitment company specializing in placing people within the repairs & maintenance industry.**Job Description:** We are seeking an experienced Repairs Planner to join our team in Kingston. The ideal candidate will have a proven track record in planning and scheduling within social housing contracts.Key...
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Operative Scheduling Manager
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeJob DescriptionAs an experienced Operative Scheduling Manager, you will be responsible for planning and coordinating repair works, managing operative diaries, and providing exceptional customer service to our clients.
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Planner and Repair Coordinator
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeAbout the RoleThis is an exciting opportunity for a motivated individual to take on the role of Planner and Repair Coordinator, working closely with our clients and operatives to ensure seamless delivery of repairs services.
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Housing Repairs Coordinator
3 weeks ago
Teddington, Greater London, United Kingdom Build Recruitment Full timeAbout the RoleThe Repairs Planner will be responsible for planning approximately 15-20 operatives on a daily basis, answering inbound and outbound calls, handling general enquiries, and working on WIP reports.