Transformation Director

4 weeks ago

Windsor, United Kingdom British Gas Full time
About the Role

We are seeking a highly experienced Programme Director to lead our Fusion Programme, which supports our growth strategy for our British Gas field business. The Programme involves the implementation of new technologies to enhance customer service, simplify and standardise processes and technology across our businesses, and move to a single finance platform and entity.

Key Responsibilities
  • Develop and enhance the Programme Vision and Objectives, ensuring programme scope and boundaries are defined and being accountable for overall Programme Development.
  • Establish and monitor key performance metrics for the programme, including what success looks like.
  • Manage resource allocation effectively and mitigate programme risks through identification, assessment, and resolution.
  • Develop a stakeholder engagement strategy to align and gain support from stakeholders, including sponsors, senior executives, and external partners.
  • Establish and monitor key performance metrics for the programme, including what success looks like.
  • Ensure credible planning across the programme takes place, taking account of interdependencies and that programme finances are managed in line with approved budgets.
Requirements
  • Major programme leadership skills gained from a large complex organisation, preferably in the energy, FMCG, or utilities sectors.
  • Experience of managing programmes with medium to high complexity, including knowledge and experience of both waterfall and Agile delivery methods, including dev-ops.
  • Deep understanding of IT-enabled business change and the delivery of benefits in a large, complex organisation with sometimes conflicting needs across different stakeholders.
  • Experience in providing strategic direction in the areas of governance, strategy, program management, vendor management, and portfolio management.
  • Demonstrable experience of delivering complex projects and delivering project outcomes for impacted areas, such as process improvement, service management, IT governance, program management.
  • Programme governance knowledge and experience of managing dependencies across multiple projects and programmes, coupled with experience of significant software and integration activities.
Desirable Skills
  • Experience of Dynamics Finance & Operations (F&O).

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