Front of House and Bar Team Member
3 weeks ago
At Layered Reality, we're seeking a talented and enthusiastic individual to join our Front of House and Bar team as an Immersive Experience Host and Bar Staff. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a seamless and engaging experience for our guests.
Key Responsibilities:- Greet and welcome guests with warmth and professionalism
- Conduct ticket checks and support entry procedures
- Provide assistance during in-show operations
- Promote and upsell merchandise and photos related to the immersive experience
- Enhance guest engagement and immersion
- Wait tables and craft a variety of drinks and cocktails
- Deliver exceptional customer service, addressing guest enquiries and concerns promptly and effectively
- Boost sales throughout the venue and enhance the guest experience by skillfully upselling our themed products
- Positive attitude and commitment to delivering exceptional customer service
- Strong verbal communication skills
- Good attention to detail and ability to multitask efficiently in a fast-paced environment
- Excellent presentation skills, maintaining a professional appearance at all times
- Ability to remain calm and composed under pressure
- Strong problem-solving skills
- Knowledge of food and beverage operations
- Confidence in working as part of a team and independently
- Flexibility to work various shifts, including daytime, evenings, weekends, and holidays
- Fun working environment
- Company social events
- Discounted food, drinks, and theatre tickets
- Love2Shop Voucher on your LR Birthday
We're looking for enthusiastic and dynamic individuals who want to help bring our Layered Reality world to life. If you're passionate about delivering exceptional customer service and creating unforgettable experiences, we'd love to hear from you.
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