Attendance and Pastoral Officer

4 days ago

London, Greater London, United Kingdom Galileo Global Education Full time
{"Job Title": "Attendance and Pastoral Officer", "Job Summary": "Galileo Global Education is seeking a dedicated Attendance and Pastoral Officer to promote a supportive educational environment by ensuring diligent attendance monitoring. The successful candidate will have a full ownership of the attendance monitoring cycle, respecting and following precisely the Attendance policy requirements. This role will involve working alongside the Pastoral care team to support the overall well-being and engagement of students and coordinating with the Visa Manager to address any attendance concerns and to mitigate any potential risks.", "Key Responsibilities": "
  • Monitor and track students' daily attendance based on received reports and notifications, while maintaining and updating records accordingly.
  • Engage with students to discuss attendance issues and advise on best practices, update records, and provide immediate referrals for additional academic and/or pastoral support as required.
  • Identify and report students with poor or prolonged absences to the Programme Leaders, Student & Academic Services Manager, Pastoral care team and Visa Manager adhering to deadlines and steps indicated on the attendance policy.
  • Work with Student & Academic Services Manager and relevant teams to create, coordinate and communicate welfare reporting and tracking system to address concerns regarding students welfare and attendance.
  • Manage and document absence evidence provided by students, updating the system with excused/unexcused absences and offering pastoral support regarding their absences.
  • Issue attendance concern and attendance engagement warning letters, maintaining an accurate and up-to-date record of issued letters.
  • Document meetings and interactions with students meticulously, focusing on understanding their individual circumstances
  • Provide weekly attendance and welfare reports to Programme Leaders, tracking relevant follow-up actions and ensuring Programme Leaders are informed of any actions taken, including details of concern and warning letters issued.
  • Generate a variety of management reports, including ad hoc requests such as attendance statistics, intervention outcomes, and welfare check-ins.
  • Proactively contribute to improving students' attendance rates and the broader aspects of student welfare.
  • Assist the School in implementing the Attendance and Engagement Policy and ensuring compliance with UKVI's student attendance requirements.
  • Undertake other duties as required, commensurate with the role.
", "Requirements": "
  • Bachelor's degree education.
  • Certification in Safeguarding young people
  • Previous experience in a similar role within an educational environment.
  • Previous experience of providing advisory and/or pastoral support.
  • Proficient in IT skills, particularly in working with spreadsheets, data, and student record systems.
  • Ability to utilize data to generate reports and analyze results effectively.
  • Excellent communication and interpersonal skills, demonstrating a commitment to customer service.
  • Cultural awareness.
  • Ability to maintain confidentiality.
  • Commitment to Equality and Diversity.
  • High personal integrity and confidentiality.
  • Proactive attitude.
  • Strong teamwork skills.
  • Ability to work accurately and under pressure, managing difficult situations effectively.
", "Language": "en-US"}

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