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Enterprise Mobility Solutions Specialist

1 month ago

Metropolitan Borough of Solihull, United Kingdom SOTI Full time

About the Role

We are seeking a highly skilled Sales Engineer to join our Majors Team in the UK. As a Sales Engineer, you will be responsible for supporting our premium Enterprise Customers by providing technical support, revenue generation in add-on sales, and professional service training.

Key Responsibilities

  • Proactive engagement with each of your enterprise accounts – setup weekly meetings with key stakeholders, relationship building and open discussions to share updates.
  • Conduct onsite and remote demonstrations of SOTI products.
  • Provide pre-sales technical support to prospective customers.
  • Keep customers up to date regularly on projects, POCs, updates on their requirements, ensuring the customer is not waiting for replies from us.
  • Provide email and telephone based pre-sales and project management support for our software products.
  • Local and international travel through EMEA may be required in a supporting role for sales opportunities.
  • Conduct weekly review meetings with respective Account Managers to review active and upcoming projects.

Requirements

  • 1-2 years of experience in managing large accounts.
  • Proven track record in providing excellent customer service, building relationships and providing pre-sales technical support to prospective customers.
  • Solid understanding of computer networking principles (Firewalls, Network Protocols, Subnetting, etc).
  • Knowledge of mobile computing platforms (Android, iOS and Windows Mobile).
  • Prior experience working with mobile device management solutions and enterprise mobility, BYOD, SaaS, Analytics is an asset.
  • Knowledge of Active Directory, certificates, CRM solutions, Linux, Raspberry Pi is an asset.
  • Experience with databases, Microsoft SQL server, MY SQL, Oracle is an asset.

About SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide.