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Service Advisor
2 months ago
Pybus Recruitment is seeking a highly skilled Service Advisor to join their team in Aberdeen. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a high standard of quality workmanship.
Key Responsibilities:- Drive customer satisfaction by providing a courteous and efficient reception experience.
- Manage the relationship between customers and the dealership, ensuring a seamless service process.
- Go beyond process to deliver exceptional customer service, exceeding customer expectations.
- Deliver effective value-added sales solutions to customers, promoting the dealership's products and services.
- Administrative experience, with a focus on customer-facing roles.
- Excellent communication and customer service skills, with experience handling complaints.
- Evidence of customer-facing administrative experience, with a strong understanding of customer needs.
- Experience in a selling/customer service environment, with a proven track record of success.
- Full driving license, with fewer than 9 penalty points.
- Evidence of the 'Right to Work in the UK'.
- A competitive salary, with bonus payments based on performance.
- A comprehensive benefits package, including pension scheme, life assurance, and Ford Privilege vehicle purchase scheme.
- Opportunities for career development and growth, with a focus on continuous process improvement.
- A dynamic and supportive work environment, with a strong emphasis on teamwork and customer satisfaction.
