Service Advisor

4 weeks ago


Aberdeen, Aberdeen City, United Kingdom Rubber Duck Cars Full time
Service Advisor Job Description

At Rubber Duck Cars, we are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care.

Key Responsibilities:
  • Drive Customer Satisfaction: Provide a positive and welcoming experience for our customers, ensuring that their needs are met and exceeded.
  • Manage Customer Relationships: Build and maintain strong relationships with our customers, understanding their needs and preferences.
  • Service Process Management: Effectively manage the service process, ensuring that our customers receive timely and efficient service.
  • Value-Added Sales Solutions: Deliver effective value-added sales solutions to our customers, promoting our products and services in an ethical and transparent manner.
Essential Skills & Experience:
  • Administrative Experience: Proven administrative experience, with a strong understanding of customer service principles.
  • Confidentiality and Discretion: Ability to handle sensitive and confidential information with discretion.
  • Excellent Communication Skills: Excellent communication and customer service skills, with experience handling complaints and resolving issues.
  • Customer-Facing Experience: Evidence of customer-facing administrative experience, with a strong understanding of customer needs and preferences.
  • Selling/Customer Service Experience: Experience in a selling/customer service environment, with a proven track record of delivering exceptional customer service.
  • Full Driving License: Full driving license held for a minimum of 6 months, with fewer than 9 penalty points.
  • Right to Work in the UK: Evidence of 'Right to work in the UK'.
What We Offer:
  • Competitive Salary: A competitive salary, with opportunities for bonus payments based on performance.
  • Industry-Leading Package: An industry-leading package, including 33 days annual leave, an annual leave purchase and sale scheme, and a pension scheme.
  • Ford Privilege Vehicle Purchase Scheme: Access to the Ford Privilege vehicle purchase scheme, offering exclusive discounts on Ford vehicles.
  • Discounts on Service, Bodyshop, and Parts: Discounts on service, bodyshop, and parts, making it easier for our customers to maintain their vehicles.
  • Volunteer Day: One day per year to volunteer for a charity of your choice, giving back to the community.
  • Cycle to Work Purchase Scheme: Access to the cycle to work purchase scheme, making it easier for our employees to commute to work.
  • Perks at Work Discount Website: Access to the Perks at Work discount website, offering exclusive discounts on a range of products and services.

  • Service Advisor

    1 month ago


    Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time

    Service Advisor OpportunityPybus Recruitment is seeking a skilled Service Advisor to join their team at a leading car dealership in Aberdeen. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a high standard of quality workmanship.Key Responsibilities:Drive customer satisfaction by providing a...

  • Service Advisor

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time

    Job Title: Service AdvisorJob Summary:Pybus Recruitment is seeking an experienced Service Advisor to join their team in Aberdeen. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a high standard of quality workmanship.Key Responsibilities:Drive the standard in customer care with a diverse customer...

  • Service Advisor

    3 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time

    Job Title: Service Advisor (Car Dealership)We are seeking a skilled Service Advisor to join our team at Pybus Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service, managing the relationship between customers and our dealership, and ensuring a high standard of quality workmanship.Key Responsibilities:Drive the...

  • Service Advisor

    3 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Rubber Duck Cars Full time

    We are seeking a skilled Service Advisor to join our team at Rubber Duck Cars. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience when visiting our dealership.Key Responsibilities:Drive the standard in customer care with our diverse customer baseManage...


  • Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time

    Job Title: Service Advisor (Car Dealership)Location: Aberdeen, AB12 3AWSalary: £26,500-£30,500 (depending on experience) + bonus – OTE £32,500-£36,500Department: AftersalesJob Type: Full Time and Permanent – 42 Hours a week - Monday to Friday with 1 in 4 Saturday MorningsWe are looking for an experienced Service Advisor to join our team at an...

  • Service Advisor

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time

    Job Title: Service AdvisorLocation: AberdeenSalary: £26,500-£30,500 (depending on experience) + bonus – OTE £32,500-£36,500Department: AftersalesFull Time and Permanent – 42 Hours a week - Monday to Friday with 1 in 4 Saturday MorningsOur client is an industry-leading and award-winning employer who is actively looking to recruit a Service Advisor for...


  • Aberdeen, Aberdeen City, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a skilled Financial Services Advisor to join our team at NFU Mutual. As a Financial Services Advisor, you will be responsible for providing holistic financial planning advice to existing NFU Mutual customers.Key ResponsibilitiesProviding financial planning advice to customers on a range of NFU Mutual products, including life...

  • Service Advisor

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Rubber Duck Cars Full time

    Service Advisor Job DescriptionWe are seeking an experienced Service Advisor to join our team at Rubber Duck Cars. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Drive Customer Satisfaction: Provide top-notch customer service,...

  • Service Advisor

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Rubber Duck Cars Full time

    Service Advisor Opportunity at Rubber Duck CarsWe are seeking an experienced Service Advisor to join our team at Rubber Duck Cars. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Develop and maintain strong relationships with customers to ensure their satisfaction and...


  • Aberdeen, Aberdeen City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Sales and Service Advisor to join our retail team in Aberdeen, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment and...


  • Aberdeen, Aberdeen City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and sales-driven Sales and Service Advisor to join our team in Aberdeen, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide exceptional customer service and assist customers with...

  • Service Advisor

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Park's Motor Group Full time

    About the Role:Park's Motor Group is seeking a skilled Service Advisor to join our team in Aberdeen. As a Service Advisor, you will play a crucial role in supporting our customers and branch staff in providing exceptional service.Key Responsibilities:Process invoices, paperwork, and customer details with accuracy and efficiencyLiaise with customers to...

  • Service Advisor

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Rubber Duck Cars Full time

    Job Title: Service Advisor - Customer Experience SpecialistLocation: AberdeenSalary: Up to £34,000 (depending on experience) + bonus (OTE £40,000+)We are seeking an experienced Service Advisor who can drive customer satisfaction and build strong relationships with our diverse customer base. As a key member of our team, you will be responsible for managing...


  • Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time

    Are you a customer-focused individual with excellent communication skills, looking to drive the standard in customer care? We are seeking an experienced Service Advisor to join our client's award-winning team in Aberdeen.About the RoleThis full-time and permanent position offers a competitive salary of £28,875 per annum (based on 42 hours per week), plus...

  • Parts Advisor

    1 month ago


    Aberdeen, Aberdeen City, United Kingdom Park's Motor Group Full time

    Parts Advisor OpportunityPark's Motor Group is seeking a skilled and motivated Parts Advisor to join their successful Toyota Parts Department in Aberdeen.Key Responsibilities:Provide exceptional customer service and support to customers and colleagues.Manage and maintain accurate records of parts inventory and sales.Work closely with the sales team to...


  • Aberdeen, Aberdeen City, United Kingdom MCL Medics Full time

    About the RoleMCL Medics is seeking an experienced Occupational Health Advisor to join our expanding team. As an Occupational Health Advisor, you will play a crucial role in supporting our clients to achieve their statutory duties to protect and promote the health, safety, and welfare of people at work.Key ResponsibilitiesConduct workplace assessments to...

  • Membership Advisor

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Bannatyne Full time

    Job Title: Membership AdvisorAt Bannatyne, we're seeking a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base.Key Responsibilities:Promote and sell memberships through tours, presentations, and follow-ups with prospective members.Conduct engaging and informative tours of the club, highlighting key...

  • Commercial Advisor

    3 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Wood Full time

    Wood is seeking a Commercial Advisor to join its Operations EMEA business. This role is a key part of a project team and requires a proactive, flexible, and energetic individual to develop their career with the company.The Commercial Advisor will be responsible for maximizing commercial performance while managing business/project risk, commercializing...

  • Service Advisor

    2 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time

    Job Title: Service AdvisorLocation: AberdeenSalary: £26,500-£30,500 (depending on experience) + bonus – OTE £32,500-£36,500Department: AftersalesJob Type: Full-time, PermanentJob Purpose:To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction.To ensure high standards of...


  • Aberdeen, Aberdeen City, United Kingdom Perfect Placement Full time

    Service Advisor OpportunityWe are seeking a highly skilled Service Advisor to join our team at Perfect Placement, a leading automotive recruitment agency. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients' vehicles are repaired and maintained to the highest standards.Key...