Service Advisor
1 month ago
About the Role:
We are seeking a skilled and enthusiastic Service Advisor to join our team at Park's Motor Group in Aberdeen. As a Service Advisor, you will play a vital role in supporting our branch and its customers through various administration services.
Key Responsibilities:
- Contribute to the team's daily workload by processing invoices, paperwork, and customer details.
- Liaise directly with customers to provide exceptional service and maintain a high level of customer satisfaction.
- Maintain and update our databases with accurate and up-to-date information.
- Develop and maintain strong communication skills to effectively interact with customers and colleagues.
- Continuously develop your personal skills and knowledge to stay up-to-date with industry developments.
Requirements:
- Proficiency in Microsoft Office, Excel, and Word, as well as email packages.
- Attention to detail and ability to maintain high-quality work.
- Strong communication and interpersonal skills.
- Polite and warm telephone manner.
- Good numeracy skills and ability to adapt to varying tasks.
- Desire and willingness to learn and develop your skills.
Benefits:
- Discounted servicing for you and your family.
- Contributory pension scheme.
- Colleague introductory scheme.
- Industry-leading discounts on purchases of new and used cars.
- Subsidized car purchase scheme accessible to you and your family.
This is an excellent opportunity to join a dynamic team and develop your skills and knowledge in a supportive and collaborative environment. If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply.
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