Customer Experience Manager

3 weeks ago


Truro, Cornwall, United Kingdom Phase Eight Full time

At Phase Eight, we're looking for a Customer Experience Manager to lead our team in delivering an outstanding shopping experience for our customers.

As a Customer Experience Manager, you will be responsible for creating a warm and welcoming atmosphere in-store, ensuring that every customer feels valued and leaves the store satisfied.

We offer a competitive salary of £30,000 per annum, plus benefits including a generous discount on Phase Eight products and opportunities for career progression.

Your key responsibilities will include:

  • Leading a team of Style Advisors to deliver exceptional customer service
  • Creating and implementing strategies to improve customer engagement and drive sales
  • Ensuring that all customers receive a personalized shopping experience

You will also benefit from:

  • A comprehensive training program to develop your leadership skills
  • Ongoing support and guidance from experienced colleagues
  • A fun and dynamic working environment with opportunities to progress your career


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