Customer Service Associate

4 days ago


Truro, Cornwall, United Kingdom Lidl Full time
Job Title: Customer Service Associate

We are seeking a highly motivated and organized individual to join our team as a Customer Service Associate.
This is a fantastic opportunity to develop your customer service skills and contribute to the success of our retail business.

About the Role:
We are looking for someone who is passionate about delivering exceptional customer service and building strong relationships with our customers.
The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a keen eye for detail.

Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with the sales team to achieve sales targets and improve customer satisfaction
- Maintain accurate records and reports of customer interactions and sales performance
- Collaborate with other departments to ensure seamless operations and continuous improvement

What We Offer:
- Competitive salary: £12.40 - £13.35 per hour (pro rata)
- 30-35 days' holiday (pro rata) per year
- 10% in-store discount
- Pension scheme

Requirements:
- Previous experience in a customer-facing role or retail environment
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic computer skills and ability to learn new systems

How to Apply:
Please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.

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