Customer Service Representative

12 hours ago


Truro, Cornwall, United Kingdom Lidl Full time
Role Overview:

We are looking for a skilled Customer Service Representative to join our team at Lidl. In this role, you will be responsible for delivering outstanding customer service, maintaining a positive store image, and contributing to sales growth.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Offer product recommendations and promote special offers to customers.
  • Work collaboratively with colleagues to achieve sales targets and maintain a clean and organized store environment.
  • Support the training and development of new colleagues.
  • Adhere to health, safety, and security policies and procedures.

Salary and Benefits:

  • An attractive hourly rate of £12.40 - £13.35 per hour.
  • A 4-16 hour contract with flexible shifts.
  • 30-35 days' holiday (pro rata) per year.
  • 10% in-store discount.
  • Pension scheme.
About Lidl:

Lidl is a respected retailer with a strong commitment to quality and customer satisfaction. We offer a supportive and inclusive work environment, where you can grow and develop your skills.



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