Customer Care Liaison
3 days ago
Founded in 2010, Verto is a pioneering sustainable housebuilder dedicated to revolutionizing the way we live by creating zero-carbon homes. Our mission is to make sustainable living a reality through innovative materials and cutting-edge technologies.
We strive to create a better future for our customers, communities, and the environment. With a focus on precision and excellence, our highly skilled construction team is committed to delivering exceptional results.
Salary and BenefitsA highly competitive salary of £40,000 - £55,000 per annum (dependent on experience and qualifications) is offered, along with an extremely favourable performance-driven bonus package.
You will also enjoy:
- 30 days annual leave plus bank holidays
- Company mobile
- Company pension scheme
- Private health insurance (including immediate family)
- Serious progression opportunity
- Employee referral programme
- Perks at Work store discounts
The Customer Care Coordinator plays a vital role in supporting our customers in delivering our zero-carbon smart homes. This position requires a unique blend of construction knowledge and excellent customer service skills.
Main Objectives:
As the first point of contact for customers, you will be responsible for:
- Coordinating and overseeing agreed snagging work
- Liaising with the Construction team and Sub-Contractors
- Assisting in property handovers where necessary
- Reviewing completed snagging work for approval and sign-off
Duties and Responsibilities:
- Providing exceptional customer service via telephone, email, and in-person
- Working closely with customers and Sub-Contractors to organize and schedule work
- Assigning and organizing snagging work required to respective trades
- Communicating important customer care issues to the Aftercare Manager and/or Construction Director
To succeed in this role, you will require:
- A proactive and self-motivated approach
- Effective time management and prioritization skills
- Ability to establish and maintain good working relationships with clients, colleagues, and Sub-Contractors
- Excellent communication and problem-solving skills
- Demonstrable ability to deal with people across a wide range of levels
- Experience in maintenance and snagging requirements
-
Care Companion
3 days ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeMake a Real Difference in People's LivesWe are seeking a compassionate and caring individual to join our team as a Live-in Care Assistant. As a key member of our care team, you will play a vital role in providing high-quality care and support to our customers in the comfort of their own homes.About UsBluebird Care is a leading provider of home care services...
-
Home Care Assistant
2 weeks ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeWork with Bluebird Care: Delivering Quality Home Care ServicesBluebird Care is a leading provider of home care services across the UK, committed to delivering high-quality care and support to individuals in need. As a Live-in Care Assistant, you will play a vital role in supporting our customers to maintain their independence and live comfortably in their...
-
Personal Care Assistant
2 weeks ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeJoin Our Team of Compassionate Care ProfessionalsWe are seeking a caring and compassionate individual to join our team as a Live-in Care Assistant. As a key member of our care team, you will play a vital role in providing high-quality care and support to our customers in the comfort of their own homes.About Bluebird CareBluebird Care is a leading provider of...
-
Care Companion
2 weeks ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeCompany OverviewWe are Bluebird Care, a leading provider of home care services in the UK. Our mission is to enable people to live independently in their own homes for as long as possible.Our team is dedicated to providing high-quality care and support to our customers, and we are seeking a compassionate and caring individual to join our team as a Live-in...
-
Live-in Care Provider
2 weeks ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeDelivering Exceptional Home CareAre you passionate about making a real difference in people's lives? Bluebird Care is committed to providing high-quality home care services across the UK. As a Live-in Care Assistant, you will play a vital role in supporting our customers to maintain their independence and live comfortably in their own homes.We take pride in...
-
Care and Companionship Provider
7 days ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeCare and Companionship OpportunityJoin Bluebird Care Mid & West Cornwall as a Live-in Care Assistant and make a meaningful impact on the lives of our customers. This role offers the chance to work closely with individuals, supporting their daily needs and promoting their overall well-being.About the RoleLive-in Care Assistants provide 24/7 support, ensuring...
-
Sustainability Liaison
1 week ago
Truro, Cornwall, United Kingdom Verto Full timeJoin Our Mission:At Verto, we're dedicated to revolutionizing the way we build homes and create communities. As a Customer Care Coordinator, you'll play a vital role in delivering exceptional customer experiences and contributing to our mission.About the Role:This is an exciting opportunity to join a pioneering company at the forefront of sustainable...
-
Sustainability Liaison Officer
2 weeks ago
Truro, Cornwall, United Kingdom Verto Full timeAs a key member of our team, the Customer Care Coordinator will be responsible for providing outstanding customer service and support, ensuring that our customers receive exceptional care and attention throughout their journey with us.About the Role:Deliver Excellent Customer Service: Handle customer inquiries and concerns in a professional and courteous...
-
Customer Service Liaison
2 weeks ago
Truro, Cornwall, United Kingdom Verto Full timeAbout VertoVerto is a leading sustainable housebuilder in the UK, founded in 2010. We are committed to designing, building, and selling zero-carbon emission homes using innovative materials and technologies.We aim to change the way people live by changing the homes they live in. Our goal is to make zero-carbon living a reality through our fight for zero on...
-
Companionship and Support Specialist
2 weeks ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeCaregiving Opportunities with Bluebird CareAt Bluebird Care, we understand the importance of delivering high-quality care to our customers. As a Live-in Care Assistant, you will be part of a team dedicated to providing exceptional care and support to individuals in need. Our mission is to keep people independent in their own homes for as long as possible,...
-
Home Support Specialist
3 days ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeDeliver Exceptional Care and SupportAre you passionate about making a real difference in people's lives? We are seeking a dedicated and compassionate individual to join our team as a Live-in Care Assistant. As a key member of our care team, you will play a vital role in providing high-quality care and support to our customers in the comfort of their own...
-
Personal Carer
3 days ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeUnlock a Rewarding CareerAre you passionate about delivering exceptional care and making a real difference in people's lives? We are seeking a talented and compassionate individual to join our team as a Live-in Care Assistant. As a valued member of our team, you will be responsible for providing top-notch care and companionship to our customers in the...
-
Customer Service Representative
1 month ago
Truro, Cornwall, United Kingdom McDonald's Full timeOverviewWe're looking for a friendly and welcoming Customer Care Assistant to join our team at McDonald's. As a key member of our frontline team, you'll play a vital role in delivering exceptional customer experiences and creating a warm and inviting atmosphere for our customers.In this dynamic and fast-paced environment, you'll be responsible for handling...
-
Live-in Support Assistant
6 days ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeBe a Part of Something SpecialWe are on the hunt for a dedicated and empathetic individual to join our team as a Live-in Care Assistant. In this rewarding role, you will be living with one of our customers or couples, providing top-notch care and companionship to help them remain independent in their own homes.As a valued member of our team, you will be...
-
Independent Living Specialist
2 weeks ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeJob DescriptionThe primary role of a Live-in Care Assistant is to provide companionship, personal care, and support to our customers in their own homes. This may include assisting with daily tasks such as bathing, dressing, and medication management, as well as engaging in social activities and providing emotional support.You will also be responsible for...
-
Homecare Support Assistant
3 days ago
Truro, Cornwall, United Kingdom Bluebird Care Full timeSalary: £101-£126 per day As a Live-in Care Assistant with Bluebird Care, you will have the opportunity to work in a variety of settings and provide personalized care and support to our customers. You will be part of a close-knit team that values compassion, empathy, and understanding.
-
Care Home Director
6 hours ago
Truro, Cornwall, United Kingdom Barchester Healthcare Ltd Full timeBarchester Healthcare Ltd is a leading provider of quality care services in the UK. As a Home Manager, you will play a crucial role in delivering person-centred care to elderly and vulnerable individuals.Our MissionWe strive to provide exceptional care that exceeds our customers' expectations. Our team works collaboratively to ensure seamless delivery of...
-
Care Team Leader
2 weeks ago
Truro, Cornwall, United Kingdom Getting In Limited Full timeJob Title: Lead Adult Care WorkerCare Assistant Leads are essential members of our care team, responsible for ensuring the highest standard of care for our residents. If you are a compassionate and dedicated individual who is passionate about delivering exceptional care, we want to hear from you.This role requires excellent communication skills, attention to...
-
Customer Experience Specialist
2 weeks ago
Truro, Cornwall, United Kingdom Verto Full timeVerto is a leading sustainable housebuilder in the UK, committed to creating zero-carbon homes that produce minimal environmental impact. As our Customer Care Coordinator, you will play a crucial role in delivering exceptional customer experiences and ensuring the smooth transition of our customers into their new homes.Main Responsibilities:First Point of...
-
Companion Care Specialist
2 days ago
Truro, Cornwall, United Kingdom Home Instead Full timeWe are looking for a companion care specialist to join our team at Home Instead Truro. As a companion care specialist, you will be responsible for providing high-quality care and companionship to our clients in their own homes.About UsHome Instead Truro has been providing companionship-based care in Cornwall for over 14 years, earning an excellent reputation...