Management Role: High-Volume Coffee House Experience

1 week ago


London, Greater London, United Kingdom WatchHouse. Full time
Job Description

At WatchHouse, we're looking for an exceptional Cafe Manager to lead our central London team in delivering a world-class customer experience.

About the Role

We're seeking an experienced manager with a passion for specialty coffee and high-volume hospitality. As a Cafe Manager, you'll be responsible for leading your team to achieve operational excellence, driving financial performance, and creating a vibrant and welcoming environment for our customers.

You'll have a strong commercial background and excellent people leadership skills, with the ability to motivate and inspire your team to deliver their best work. A hands-on leader with a love of great food and coffee is essential for this role.

Key Responsibilities
  • Lead, motivate, and inspire your team to deliver exceptional service and achieve key KPIs.
  • Drive business growth by identifying opportunities to improve sales and revenue.
  • Create a positive and welcoming environment for customers, ensuring high standards of food and beverage service.
  • Manage opening and closing procedures, admin tasks, and inventory control.
  • Encourage a vibrant and exciting work culture that fosters teamwork and collaboration.
Requirements
  • Minimum 2 years' experience in a similar management role in the specialty coffee or high-volume hospitality industry.
  • Proven track record of delivering exceptional results in a fast-paced environment.
  • Strong commercial acumen and ability to drive business growth.
  • Excellent people leadership skills, with the ability to motivate and inspire a team.
  • Hands-on approach with a focus on quality and attention to detail.
What We Offer
  • A competitive salary of £40,000 - £45,000 per annum, depending on experience.
  • The opportunity to work for a dynamic and growing company with a passion for specialty coffee.
  • Access to ongoing training and development opportunities to help you grow in your career.
  • A comprehensive benefits package, including pension scheme, life insurance, and discounts on food and drinks.
  • A fun and supportive work environment with a team of like-minded individuals.


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