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Senior Coffee Shop Operations Manager
4 weeks ago
Role Overview:
The Senior Coffee Shop Operations Manager is a key member of the WatchHouse team, responsible for ensuring the smooth operation of our high-volume venues across London, Bath, and New York. As a skilled leader, you will inspire and motivate our team to deliver exceptional customer experiences, drive business growth, and maintain high standards of food and beverage service.
Key Responsibilities:
• Lead and develop a high-performing team to achieve operational excellence and drive business growth.
• Collaborate with the management team to implement strategies and initiatives that enhance customer experience, increase sales, and improve efficiency.
• Manage the day-to-day operations of the coffee shop, including staff scheduling, inventory management, and customer service.
Requirements:
• Proven experience in managing high-volume venues, with a strong track record of delivering exceptional customer experiences and driving business growth.
What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Beautifully designed Houses in iconic locations
• Flexible shift times and guaranteed contracted hours
About WatchHouse:
WatchHouse is a group of specialty coffee houses across London, Bath, and New York, passionate about people, coffee, and places. We are committed to enriching and inspiring our customers through exceptional customer experiences and high-quality food and beverage offerings.
Equal Opportunities Employer:
WatchHouse is an equal opportunities employer, celebrating diversity and promoting inclusion in all aspects of our business. We invite applications from talented individuals who share our values and are passionate about delivering exceptional customer experiences.
