Multichannel Performance Analyst

21 hours ago


London, Greater London, United Kingdom Dice Full time
About the Job

We're a market leader in travel management, helping businesses and individuals travel smart and achieve more. Our clients include some of the world's best-known brands. As a Real-Time Analyst, you'll play a critical role in optimizing our operations.

Responsibilities:
  • Analyze data to inform workforce management decisions
  • Develop proposals and presentations to support recommendations
  • Collaborate with internal teams to drive efficiency and innovation
  • Contribute to account assessments and strategy development
Requirements:
  • Experience in forecasting and trend analysis
  • Expertise in Workforce Management and Contact Center Technologies
  • Ability to work effectively in high-pressure situations
  • Strong MS Excel and Access skills
What We Offer:
  • Competitive salary: $65,000 - $80,000 per annum
  • Flexible working hours and remote work options
  • Opportunities for career growth and skill development
  • Generous vacation days and compensation package


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