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2 months ago
We are seeking a highly skilled Business Change Manager to join our team in central London. As a Business Change Manager, you will play a key role in overseeing change activity across the Network by applying the Business Change framework, tools, and methodology to help the business understand, prepare, adopt, and embed change.
The successful candidate will provide change management support, training, guidance, and assurance to deliver change in a way that minimizes disruption to operational delivery, builds capabilities, and realizes benefits. You will work closely with Business Change Leads and/or Project/Programme Managers to deliver effective business change interventions to realize benefits across the Network.
Key responsibilities include:
- Utilizing the business change framework, toolkit, templates, and approaches to contribute to continuous improvement.
- Ensuring rigorous, objective business change documents are created and updated, recommending and delivering interventions to mitigate any negative implications and ensuring all benefits are identified and realized.
- Developing business change solutions or interventions to help overcome potential barriers, improve performance, and ensure the smooth delivery of programme/project objectives.
- Considering and mitigating for the cumulative impact on business areas implementing the change, and escalating these trends/issues to the Business Change Lead.
- Working with Regional Change Teams to build their change management capability and to facilitate the use of consistent Business Change tools and techniques to ensure that change is managed effectively at regional level.
- Working with Business Design to ensure that design is realistically deliverable from a business perspective and that the Change Network are engaged in business assurance of regional design where appropriate.
- Actively engaging and coaching those responsible for delivery of programmes and projects in the application of good change management and encouraging an inclusive working culture.
- Providing business change input into all governance documents including business cases, CCRs, status reports, etc. to ensure successful and timely programme/project delivery.
We are looking for a candidate with experience of facilitating groups, balancing conflicting opinions, resolving disputes, and building consensus as necessary. You should also have experience of listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organizational outcomes.
A competitive salary, Alpha civil service pension, 25 days annual leave + bank holidays, and annual salary increases (until top end of salary band is reached) are on offer for the right candidate.