IT Change Coordinator

7 days ago


London, Greater London, United Kingdom Investigo Change Solutions Full time

Investigo Change Solutions is seeking a skilled Change Co-ordinator/IT Analyst to support the coordination, execution, and maintenance of changes within the IT Team and wider business.

Key Responsibilities:

  • Coordinate with suppliers in a highly technical and demanding environment.
  • Develop and implement documentation to transition projects, mobilisations, and processes into Business As Usual (BAU).
  • Create new technical and business processes.
  • Collaborate with key stakeholders and support providers to understand and contribute to changing system landscapes, support frameworks, and end-user requirements.
  • Plan and execute User Acceptance Testing (UAT) of new or reconfigured systems and applications.
  • Provide out-of-hours change attendance.
  • Engage in Continuous Personal Development (CPD).
  • Liaise with the Transformation team.
  • Ensure new products comply with IT security standards.
  • Run projects where applicable.
  • Perform key project and mobilisation tasks to support the IT Change Team.
  • Develop Standard Operating Procedures (SOPs) and documentation for projects and mobilisations, as needed.
  • Provide reporting and updates on tasks and projects where there is ownership.
  • Contribute to defining data requirements, working with the Data Engagement Lead.
  • Familiarity with 365 environments, such as Azure and the 365 suites, is beneficial.

Requirements:

  • Strong technical skills and knowledge of IT systems.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.


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