IT Change Coordinator
7 days ago
Investigo Change Solutions is seeking a skilled Change Co-ordinator/IT Analyst to support the coordination, execution, and maintenance of changes within the IT Team and wider business.
Key Responsibilities:
- Coordinate with suppliers in a highly technical and demanding environment.
- Develop and implement documentation to transition projects, mobilisations, and processes into Business As Usual (BAU).
- Create new technical and business processes.
- Collaborate with key stakeholders and support providers to understand and contribute to changing system landscapes, support frameworks, and end-user requirements.
- Plan and execute User Acceptance Testing (UAT) of new or reconfigured systems and applications.
- Provide out-of-hours change attendance.
- Engage in Continuous Personal Development (CPD).
- Liaise with the Transformation team.
- Ensure new products comply with IT security standards.
- Run projects where applicable.
- Perform key project and mobilisation tasks to support the IT Change Team.
- Develop Standard Operating Procedures (SOPs) and documentation for projects and mobilisations, as needed.
- Provide reporting and updates on tasks and projects where there is ownership.
- Contribute to defining data requirements, working with the Data Engagement Lead.
- Familiarity with 365 environments, such as Azure and the 365 suites, is beneficial.
Requirements:
- Strong technical skills and knowledge of IT systems.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
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